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Activate new sim card

Hi I recieved a new sim card from yeaterday morning. But until now it havent activated? Can u help me for that issue. It caused me a lot of inconvenie

Question

 • Postpaid

32

1

0

Prepaid Balance $0 All of a Sudden

I have more than $20 in my prepaid balance and it has not expired, just as recently as 2 days ago. Today, I logged onto my Starhub app and discovered

Question

 • Roaming

7

1

0

5G Sim Request

How to get 5G sim.retail shop or door delivery.

Question

 • Postpaid

20

2

0

Recontract via website or store?

Can anyone share their view or advice on whether there is any benefit or differences of doing line recontract through the Starhub website or the physi

Question

 • Postpaid

29

1

0

Home broadband charge after contract period expire

My contract period of 2years is going to finish. Do I have to recontract Or no need if I do not want to be bound of another 2years of contract period?

Question

 • Home Networking

22

1

0

Starhub Fibre Broadband - Activation of Port

Hi Starhub, I had received a call from your colleague to revert the date & time for the activation of port after i subscribed the broadband plan.

Question

 • Home Networking

21

1

0

No renewal of contract

Hi, thank you for answering my inquiry about deposit refund. If the contract is not renewed, how do I return the device?  And do you give the re

Question

 • Home Networking

15

1

0

Too Many and too long advertisements

trying to watch "Big Brother" and "Gozilla" but get interrupted all the time with frecent and long multiple advertisements. Gave up trying to watch th

Discussion

 • Channels and Programmes

17

1

0

StarHub's Nokia Router is very problematic

I'm a new broadband subscriber who just signed up for the service around 2 weeks ago.Below are the problems I've experienced and been experiencing wit

Discussion

 • Home Networking

43

3

Data points not working - need advice

I’ve installed fibre broadband recently and used my own router. refer to attached photo - the grey cable is connected to port 1 on the modem as

Discussion

 • Internet Connectivity

23

1

0

Deposit refund

Hi, my broadband contract is until August 26, 2021. I don't want to renew my contract anymore.  What should I do to get my deposit refunded?

Question

 • Home Networking

21

1

0

Storage

How could I increase the internal storage of teh Starhub TV+ B0x, Can I plug in an external drive?

Question

 • Resources

10

2

0

Fibrs early recontract enquiry

I am currently on 1 gbps fibre broadband plan, and looking to upgrade to 2 gbps plan. Can I check if there would be an early recontract fee for doing

Question

 • Home Networking

22

3

0

i can’t top up

after i’ve selected the data plan i wanted then i chose card as my payment method then type in the information and everything it says that i was

Question

 • StarHub Prepaid App

12

1

0

$200 waiver fee

Yearly $200 waiver fee discount will have how much impact if i continued my $155 plan this nov’21 when re-contract.

Question

 • Devices

19

2

0

Unable to receive incoming SMS messages

Dear Starhub, I requested for porting over Starhub prepaid to Starhub postpaid on 1 August, but until now the porting has not been processed and I hav

Question

 • Prepaid

15

1

0

Watching local channels on Starhub TV+

I cant watch local channels and the free channels ( national day free channels) on my Starhub TV+ . Im using Nokia router. Please assist. Thanks.

Question

 • Channels and Programmes

28

1

0

National Day free channels

Hi I was watching the free National Day frre channel, HBO 601..for about 20 mins and than it stopped and is asking me to subscribe or exit to live TV.

Question

 • StarHub TV+

20

1

0

Grossly overcharged for data plan that does not work

Travelled overseas previously. Data plan hardly works during time there. Despite this, Starhub felt it was ok to charge me daily data while convenient

Question

 • Postpaid

9

1

0

Korean movies and series to watch if you liked Kingdom

Are you a horror aficionado or enjoy getting scared out of your skin? If yes, then you’ve most probably browsed and watched the darker

Article

 • Music & Movies

6

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0