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Deactivate smart support and caller number display

Please Deactivate smart support and caller number display services from my phone number 94293669.

Question

 • Postpaid

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New Movies this February 2022 to Add to Your Watchlist

The first month of 2022 is almost over, and February can’t come soon enough! That means new movies are just around the corner. Here are some new movies coming to Netflix, HBO, and Amazon Prime in February that you might want to add to your queue.KIMIPremieres on HBO Go on February 10Looking fo

Article

 • Music & Movies

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Which plan shall i choose in starhub when I travel to Malaysia KL for just 2 weeks ?

Which plan shall i choose in starhub when I travel to Malaysia KL for just 2 weeks visit tomorrow ? I just want to use sms , data services , but not on talking time. Thanks RGds, Alvin

Question

 • Roaming

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5g is extremely unstable!!!

This is sooooo bad. Change over to 5g and is so unstable, download and uploading is slow. Sometime it just indicate no network!! What is happening?

Question

 • Network

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request proof of purchase

i have bought an iphone device on starhub. but now i am in trouble because my device is locked. and I need a copy of the proof of purchase because my proof of purchase has been lost. so i want to request proof of purchase from my device iphone xs max 512gb gold with imei number 357287092220229. plea

Discussion

 • Devices

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Starhub hotstar

Is tere any new movies that is added to the current many many months ago ones that has been there forever. Such useless service and movies which is far worse than even Amazon Singapore selections.

Question

 • Channels and Programmes

5

1

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Daily recurring 4-5 minute internet disruptions requiring reset

i have been facing intermittent internet disruptions up to three times a day more than one month. The internet, StarHub TV, and phone all go off at the same time. It has been impossible to get proper help. • Starhub's official facebook redirects to 1633• 1633 redirects to Linksys • Linksys h

Question

 • Internet Connectivity

4

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Terminating a Homehub account and recontracting under another homehub account for the same address

I have signed up for a new Homehub TV & Broadband under my HomeHub account and wish to terminate the existing Homehub account under my husband's name. As both Homehub account are under the same address, I will have to wait for the installation and connection for the new contract to be completed

Question

 • Devices

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How to Back Up Your Facebook Account Data?

Is Facebook the virtual scrapbook of your life? You have been using the social media platform to post photos and videos to share with your family and friends online over the years. But, have you ever worried about getting your Facebook account hacked? What if Facebook suddenly closes up? Do you want

Article

 • #didyouknow

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Cannot receive sms

I have been unable to receive sms since yesterday and this is causing a lot of disruption to accessing OTPs. Have called customer svc, followed instructions to restart phone, remove SIM card, key in deactivation code but has none worked. Please help.

Question

 • Postpaid

7

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Phishing call from +65 9834 7123 claiming to be from Telco

I received a call that initially I might have misheard him saying he’s from Singtel but after I ask him again he mentioned telco broadband. Saying that there was some security compromise due to the router. Slowly he asked me about what devices were used to connect to the router etc. I hang up after

Discussion

 • Internet Connectivity

5

2

0

Disappointed Service...

I made enquiry on the starhub promotion for 2GB Fibre Internet and place order online. Few days later I got callbackfrom Sales Team that my order was wrong and he told that he cancelled the order and activate new order for upgrade service and internet services will be installed on 27 Jan 2022 and fe

Question

 • Home Networking

9

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How to Check your Broadband Recontract Eligibility via My StarHub App?

Planning to recontract your StarHub broadband service? However, you are unsure if you’re eligible for recontract and when is your contract end date. Don’t fret. You may simply check your recontract eligibility status via the My StarHub App. Here’s how you can do it.STEP 1: Log in t

Article

 • Resources

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Starhub app payment using visa credit card

It's been some months since I couldn't pay using Visa Credit/debit cards through the app. The Visa OTP website does not load properly in the app. So I had to always use my mobile browser to pay my bills. Hope the developers can fix the problem soon. Thanks

Discussion

 • My StarHub App

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Broadband Connection

Hi Team, After using Singtel Broadband for three years, I switched to StarHub and opted for a new Broadband connection. So far my experience has been disappointing, I do not understand why it takes more than one week (sometimes two weeks) to do the installation and setup. After having a conver

Discussion

 • Home Networking

4

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Recontract voucher

Hello, I will like to check my eligibility for recontract voucher. Can anyone assist in this matter?   I saw from some posts that the recontract voucher is given to those who completed their 24months contract. Hope to hear from anyone soon. Thank you very much!

Question

 • Postpaid

9

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Disney +

I am a subscriber to HomeHub+ 1G with 2 TV +. On 20 Jan 2022 I switch Entertainment + to Sports +, thereby lost access to Disney +. Later Disney + was reactivated, but I am still unable to access Disney +.  Any solution please?

Question

 • StarHub TV+

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Ohk channel - 要是没疯的话

I have been following the k drama from episode 1 till 12. Last Friday onwards, drama suddenly switched to mono audio. It was all along in duo audio and I really enjoyed watching the drama. Please check why this has been switched to mono audio in korean language now.

Question

 • Channels and Programmes

6

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Complain about poor service

Starhub is the worst. Once my contract expires, I'm going to change.

Question

 • Internet Connectivity

8

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Bad Custmer service/lack of knowledge/no ownership for their Job

My internet Serivices has been disconnected since last 4 days and so far no hope on even getting answer why? And also no one responding on the call, all managers are busy and I get the answer of 24hrs, so sorry, they promises to call and never call, what I need is just connect back my service or say

Question

 • Home Networking

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