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Old router and modem

My internet connect, esp wifi is unstable. Sometimes, the upload speed is less than 1mbps. After switching to 3 routers, things did not improve. A CS

Question

 • Home Networking

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Don’t miss out these latest Chinese dramas on StarHub TV+

Are you addicted to Chinese dramas? Maybe you’re running out of Chinese content to binge-watch after finishing most of your entertainment option

Article

 • Channels and Programmes

2

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How to format Western Digital hard disk back to PC use

I had changed to the new TV= box which not able to do any recording. Want to reformat western digital hard disk for normal PC use but my PC not able

Question

 • Devices

5

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Separate billing account

Hello, I would like to separate my billing account number for some of the numbers under my name. I understand that there’s a feature in the StarHub ap

Question

 • My StarHub App

7

1

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MX4200 Warranty advice.

Hi, I'm a tenant and the owner not around in Sg. How do i claim warranty for the MX4200 without the service agreement? Is the serial number good eno

Question

 • Devices

7

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IPv6 and own router usage

Hi! I am getting close to my re-contract date (with a competitor) and I am thinking of switching to Starhub. However, before I make the decision I

Question

 • Home Networking

12

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Recontract voucher

I received a message that said i am eligible for the recontract voucher of up to $300. I also check via fb messenger and was inform the same thing. Ho

Question

 • Postpaid

9

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My $300 voucher expired, can I petition to get it back?

I did not realised that my contract expired last month together with my $300 voucher to be used for a new handphone. Is there a way to get the voucher

Question

 • Postpaid

9

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sim card replacement

i need to request for a new sim card i think its faulty.

Question

 • Postpaid

7

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How to Keep YouTube Videos Always Fill Up Your Phone Screen?

Nowadays, smartphone displays rarely have the same aspect ratio as YouTube videos. This leaves black bars on the sides as smartpho

Article

 • Tech Tips

6

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Unable to Activate my 5g SIM

Hi, I just re-contract on the 20th Sept and I am given a 5g SIM card for activation. I have tried to use the StarHub portal and the StarHub app, but I

Question

 • My StarHub App

10

2

0

Text Message While Oveseas

Dear team, I am not able to receive any text message since I came back to Japan last month. I went to the Plaza Singapura branch and checked with t

Question

 • Roaming

9

2

0

Recontact mobile starhub postpaid

Letter of Authorisation Date:20-09-2021   Dear Sir / Madam,   I,  Lee Yit Moi  (Name of Customer), XXXXXXXXX (NRIC/ FIN/ Passpor

Question

 • Postpaid

22

2

How to Retrieve Your Service Agreement via My StarHub App?

Lost the copy of your Service Agreement? Worry no more, you can easily retrieve and download your Service Agreement anytime, anywhere. This is less ha

Article

 • Resources

8

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Starhub M1’s Data Passport Equivalent?

Does Starhub have similar service?

Question

 • Roaming

7

1

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No network coverage

Sitting here in Marina Bay Link Mall. There is no Internet connection here despite showing 4G+. Have to use singtel connection as a hotspot to post th

Question

 • Network

6

1

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One Thing You Can Do for Better Health - Part 2

This Covid 19 era has been a roller coaster! Just when we thought life would get back to normal, think back to the period when infections were zero fo

Discussion

 • GreenR Café

24

1

Numbershare Problem

Hi, Everytime when I restart my Samsung Watch 4 LTE, the eSIM disconnects from the mobile network and I am no longer able to turn on the mobile pla

Question

 • Postpaid

8

1

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Optical Network Terminal

My connection is intermittent (wired and wireless). Suspect the optical network terminal faulty as I have eliminated the router. Question, how to r

Question

 • Home Networking

11

1

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Numbershare issues

I have been reading about this topic and seems like be it on Apple watch or Samsung watch, the same issue occurs. The issues about the waiting of the

Question

 • Devices

12

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