Official

Accepted

Unanswered

Advanced Filters

Search Results (21.9K)

Most Recent
Trade in

I have purchase the new phone online, but the trade in option is not available during the Prebook. can I still walk in to the StarHub shops to trade i

Question

 • Postpaid

4

0

0

Request for Recontract Voucher (Mobile)

Dear StarHub May I request for recontract voucher? I am eligible to recontract currently. Apprecate If you can look into my request and kindly cons

Question

 • Devices

2

0

0

Feedback on SmartBuddy mobile plan

I am a Person with Vision Impaired and is currently on the SmartBuddy mobile plan. I am eligible for recontract and was excited to do a recontract

Discussion

 • Postpaid

1

0

0

Request for Recontract Voucher (Mobile)

Dear StarHub May I request for recontract voucher? I am eligible to recontract currently. Appericate If you can look into my request and kindly con

Question

 • Postpaid

6

0

0

number to call to activate 5g sim card

Hi all Does anyone know which number to call to activate 5g sim card?

Question

 • Postpaid

2

0

0

Forgot to use recontract voucher

Hi, my contract with starhub is alrdy able to recontract and i am looking for a recontract voucher which starhub has usually sent me for the past year

Question

 • Postpaid

7

0

0

Early termination charges for broadband

Hello, I want to know early termination charges can you please help. Thanks

Question

 • Internet Connectivity

6

0

0

WARNING: Cross Carriage Issues Will Not Work For LIVE TV After Re-contract To "NEW HOMEHUB PLUS" Plan

I've been a StarHub customer my entire adult life and even before I could get a subscription of my own. I don't watch TV services anymore; I chose

Discussion

 • StarHub TV+

41

1

0

Poor mobile coverage

Hi I've just shifted to a new house and the network here is horrible. I keep receiving missed calls notifications(no network missed calls) even when m

Discussion

 • Network

4

0

0

Why Should You Recontract Your StarHub Mobile Plan?

Fancy a new phone? Want to change your current plan? Completed your two-year mobile plan contract? Then you might like to consider

Article

 • #didyouknow

8

0

0

Overdue Bill Payment

I have received a final message for my overdue bill payment and due to unforeseen circumstances, I am unable to pay the full amount in one go now. I w

Question

 • Postpaid

10

1

0

iPhone 13 esim support

Dear Starhub, It has been 3 years since iPhone XS launched with e-sim capability. I believe this request has been raised multiple times such as

Question

 • Postpaid

10

1

0

Able to boost up Starhub mobile data coverage?

Area at Anchorvale Road area is pretty bad with many occasions of lost or intermittent connection from Mobile data (4G/5G).

Question

 • Network

6

1

0

Accepted Solution

Pixelation for all channels

Hi, i have the issue of having pixelation and broken sound is all the TV channels, including subscribed and local channels. I have done restart, reboo

Question

 • StarHub TV+

12

2

0

No Service for more than 1 day - is there an outage??

Is Starhub having an outage? There's totally no service for my line since 15th September until now (16th September 3:26pm). When I called, they admit

Question

 • Postpaid

12

1

0

Get a new phone with StarHub's EasyGo

Fancy a new phone, however, you don’t want to get tied to a contract. With EasyGo, our new instalment payment method you can

Article

 • #didyouknow

8

1

0

Main Balance forfeited according to support - No OTP Received to check balance on App and USSD code running... when I dial *123#

I have reached out on Whatsapp but no one can help me. Now no one is responding anymore. I was told that $99+ is no longer in my account. No OTP Recei

Discussion

 • Prepaid

6

2

0

Request for mobile recontract voucher

Hi, may I request for mobile recontract voucher as I have been a Starhub user for some time (along with broadband subscription). Currently I am eligib

Question

 • Devices

15

2

0

Linksys MX4200 works with TV+ box?

Check this out (Posting the image here heavily compresses it)

Question

 • StarHub TV+

10

1

0

Early termination fee

Hi, I would like to enquire about the early termination fee charges for mobile+ 155 2 year plan. Contract ended on Nov 2022. Thank you.

Question

 • Postpaid

8

1

0