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Fibre speed

heres my reading. Sitting in front of the router. 1 user.

Question

 • Internet Connectivity

12

1

0

Transfer of ownership

I would like to transfer my home TV and fiber to my father however I am currently in Australia and my NRIC is with me. Will you guys be able to acce

 posted 

14 days ago

 • 

Last response by 

Carla_P 

12 days ago

Question

 • Devices

7

1

0

It's the day of The King of Rock and Roll Elvis Presley

Gone for more than 40 years now, Elvis Presley is still unforgettable, with The King of Rock and Roll annually remembered on his birthdate every Janua

Article

 • #didyouknow

1

0

0

I need to speak to someone, I cannot call because my account is not created

Hello , I am trying to reschedule my installation of my broadband but I am unable to contact anyone, I cannot use 1633 because the installation has no

 posted 

15 days ago

 • 

Last response by 

Carla_P 

15 days ago

Question

 • Home Networking

11

1

0

SIM Card Activation

I received my new sim card on yesterday 5:00pm. I want to activate my sim card. < removed private information >

 posted 

15 days ago

 • 

Last response by 

Carla_P 

15 days ago

Question

 • Postpaid

4

1

0

Unable to get SMS OTP

After back to SG, can't get SMS OTP

 posted 

15 days ago

 • 

Last response by 

Carla_P 

15 days ago

Question

 • Postpaid

3

1

0

How to Cancel Postpaid Plan

I would like to cancel my SIM ONLY plan as I already got another postpaid plan with Starhub. Please advise how can I terminate it. Thanks.

 posted 

16 days ago

 • 

Last response by 

Carla_P 

15 days ago

Question

 • Postpaid

12

1

0

Unintended data roaming charges

Hi, One of my mobile number was left in Malaysia since Covid lockdown. My sister (age over 60 years old) was using the phone but accidentally turn o

 posted 

16 days ago

 • 

Last response by 

Carla_P 

12 days ago

Question

 • Roaming

8

2

0

Disney+ Is Coming to StarHub!

We're thrilled to announce that StarHub is the Official Distributor of Disney+. Be among the first to enjoy Disney, Pixar, Marvel, Star Wars, National

 posted 

16 days ago

 • 

Last response by 

Jolene_L 

3 days ago

Discussion

 • Channels and Programmes

60

2

Unable to Retrieve Bill

Hi, I received an email regarding my Jan e-bill ready for viewing few days back but when I log into my account I am unable to retrieve my e-bill. Plea

 posted 

16 days ago

 • 

Last response by 

Carla_P 

16 days ago

Question

 • Postpaid

4

1

0

How to activate your StarHub SIM Card via My Account?

Did you receive your StarHub SIM Card delivered by StarHub Hubtroopers? Do you need to activate the SIM card? Well, you can activate your SIM card wit

Article

 • Resources

6

0

0

Disappointing StarHub Customer Experience

I would like to lodge a complaint against StarHub general customer service. I have recently logged in several posts on StarHub community site regardin

 posted 

16 days ago

 • 

Last response by 

JuLsHyun 

15 days ago

Discussion

 • Postpaid

14

1

0

5G network does not have internet connection.

I have a CIS plan with Starhub and my they recently activated the 5G connection in my account. I am using Samsung Galaxy Utra 5G device but everytime

 posted 

16 days ago

 • 

Last response by 

zIp-dIsK 

11 days ago

Question

 • Postpaid

15

2

0

Termination of Maxmobile Surflite Datapack

Hi, I would like to terminate my Maxmobile Surflite Datapack. Please advise how I should go about doing it. Thank you.

 posted 

16 days ago

 • 

Last response by 

Carla_P 

16 days ago

Question

 • Postpaid

3

1

0

Random disconnection at almost fixed interval

My router is forcingly disconnecting few of my devices after a few hours duration. So it will always be .XX minute of the hour, if I reboot the router

 posted 

16 days ago

 • 

Last response by 

Carla_P 

12 days ago

Question

 • Internet Connectivity

11

2

0

Temporary postpaid line suspension

Hi Starhub staff, I wish to temporary suspend my mobile line for 6 months. I saw the details and I know the conditions, I just don't know where to PM

 posted 

16 days ago

 • 

Last response by 

Carla_P 

16 days ago

Question

 • Postpaid

6

1

0

Starhub really bad service

Early termination charges - starhubs 1 year sim only plan shows “Eligible” as status of recontract instead of the “$300” to re

 posted 

17 days ago

 • 

Last response by 

Carla_P 

16 days ago

Discussion

 • Postpaid

6

1

0

Request for New Sim Card online

I am currently based overseas but I would need a new sim card replacement for my immediate family member based in Singapore. I am the main subscriber.

 posted 

17 days ago

 • 

Last response by 

Carla_P 

17 days ago

Question

 • Postpaid

7

1

0

Shows you Shouldn't Miss on iQIYI

In case you missed it, you can now get an iQIYI subscription under your StarHub bill. This on-demand video streaming service offers Korean dramas, Chi

Article

 • Music & Movies

5

0

0

Request to end the Broadband Contract

Hello Forum Staff, Kindly assist me to terminate my contract which will be ended this month. I had already paid for this month's bill. Please drop m

 posted 

17 days ago

 • 

Last response by 

Carla_P 

15 days ago

Question

 • Internet Connectivity

12

1

0