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Fibre speed
heres my reading. Sitting in front of the router. 1 user.
Question
• Internet Connectivity
12
1
0
Transfer of ownership
I would like to transfer my home TV and fiber to my father however I am currently in Australia and my NRIC is with me. Will you guys be able to acce
Question
• Devices
7
1
0
It's the day of The King of Rock and Roll Elvis Presley
Gone for more than 40 years now, Elvis Presley is still unforgettable, with The King of Rock and Roll annually remembered on his birthdate every Janua
Article
• #didyouknow
1
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I need to speak to someone, I cannot call because my account is not created
Hello , I am trying to reschedule my installation of my broadband but I am unable to contact anyone, I cannot use 1633 because the installation has no
Question
• Home Networking
11
1
0
SIM Card Activation
I received my new sim card on yesterday 5:00pm. I want to activate my sim card. < removed private information >
Question
• Postpaid
4
1
0
How to Cancel Postpaid Plan
I would like to cancel my SIM ONLY plan as I already got another postpaid plan with Starhub. Please advise how can I terminate it. Thanks.
Question
• Postpaid
12
1
0
Unintended data roaming charges
Hi, One of my mobile number was left in Malaysia since Covid lockdown. My sister (age over 60 years old) was using the phone but accidentally turn o
Question
• Roaming
8
2
0
Disney+ Is Coming to StarHub!
We're thrilled to announce that StarHub is the Official Distributor of Disney+. Be among the first to enjoy Disney, Pixar, Marvel, Star Wars, National
Discussion
• Channels and Programmes
60
2
Unable to Retrieve Bill
Hi, I received an email regarding my Jan e-bill ready for viewing few days back but when I log into my account I am unable to retrieve my e-bill. Plea
Question
• Postpaid
4
1
0
How to activate your StarHub SIM Card via My Account?
Did you receive your StarHub SIM Card delivered by StarHub Hubtroopers? Do you need to activate the SIM card? Well, you can activate your SIM card wit
Article
• Resources
6
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Disappointing StarHub Customer Experience
I would like to lodge a complaint against StarHub general customer service. I have recently logged in several posts on StarHub community site regardin
Discussion
• Postpaid
14
1
0
5G network does not have internet connection.
I have a CIS plan with Starhub and my they recently activated the 5G connection in my account. I am using Samsung Galaxy Utra 5G device but everytime
Question
• Postpaid
15
2
0
Termination of Maxmobile Surflite Datapack
Hi, I would like to terminate my Maxmobile Surflite Datapack. Please advise how I should go about doing it. Thank you.
Question
• Postpaid
3
1
0
Random disconnection at almost fixed interval
My router is forcingly disconnecting few of my devices after a few hours duration. So it will always be .XX minute of the hour, if I reboot the router
Question
• Internet Connectivity
11
2
0
Temporary postpaid line suspension
Hi Starhub staff, I wish to temporary suspend my mobile line for 6 months. I saw the details and I know the conditions, I just don't know where to PM
Question
• Postpaid
6
1
0
Starhub really bad service
Early termination charges - starhubs 1 year sim only plan shows “Eligible” as status of recontract instead of the “$300” to re
Discussion
• Postpaid
6
1
0
Request for New Sim Card online
I am currently based overseas but I would need a new sim card replacement for my immediate family member based in Singapore. I am the main subscriber.
Question
• Postpaid
7
1
0
Shows you Shouldn't Miss on iQIYI
In case you missed it, you can now get an iQIYI subscription under your StarHub bill. This on-demand video streaming service offers Korean dramas, Chi
Article
• Music & Movies
5
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0
Request to end the Broadband Contract
Hello Forum Staff, Kindly assist me to terminate my contract which will be ended this month. I had already paid for this month's bill. Please drop m
Question
• Internet Connectivity
12
1
0