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Starhub TV Box

I just changed new TV box and the image quality is bad. Technician came and do setup/change new cable also remains same issue. Feedback to Starhub and

Question

 • Devices

14

2

0

Not able to receive SMS and OTP

Hi Starhub helpdesk, Suddenly these few days, I am not able to receive the sms and OTP messages. How to resolve ? I have did a reset but this does

 posted 

10 days ago

 • 

Last response by 

Carla_P 

10 days ago

Question

 • Postpaid

3

1

0

Accepted Solution

Switch $50 2 year plans to Sim only plan (Contract Expired)

My $50 2 year plans has expired yesterday, and I'm trying to switch it to Sim only plan today, but the online store doesn't allow me to do so, and it

 posted 

10 days ago

 • 

Last response by 

Carla_P 

10 days ago

Question

 • Postpaid

14

1

0

Terminated my bills but still bills keep coming

My bills still get charged right after termination, Why am I charge still right after termination and also my contract has ended.

 posted 

11 days ago

 • 

Last response by 

Carla_P 

11 days ago

Question

 • Postpaid

10

1

0

How to allow or block iPhone apps to track you?

Did you know that more than 5,400 app trackers are sending data which sometimes include sensitive data such as location and phone number from your iPh

Article

 • Tech News and Reviews

3

0

0

Static IP Address

I would like to set up a static IP address, but need details like default gateway etc. Anyone has any experience with this?

 posted 

11 days ago

 • 

Last response by 

Carla_P 

11 days ago

Question

 • Internet Connectivity

7

1

0

My StarHub App 101: How to Download and Log in to My StarHub App with Hub iD and mobile number

If you’re reading this, you might be new to My StarHub App, or even new to our StarHub fam-bam (welcome!). If you ask any of our advocates or lo

Article

 • My StarHub App

9

0

Getting 200 mbps download speed for 1gbps starhub plan

I am currently using the 1GBPS Starhub plan with an Asus RT-AC5300 router but, my wireless download speed for the 5G network is only 200mbps and uploa

 posted 

11 days ago

 • 

Last response by 

Carla_P 

11 days ago

Question

 • Internet Connectivity

21

1

0

APN setting for Starhub

Is the APN name compulsory to fill up to connect to Starhub APN with MCC-525, MNC-05?

 posted 

11 days ago

 • 

Last response by 

Carla_P 

11 days ago

Question

 • Network

9

1

0

When do i terminate my contract if i don't want to have any termination fees?

My contract will expire on 14 march 2021. I am planning to change to another telecom and would like to know if there would be any termination fees. An

 posted 

12 days ago

 • 

Last response by 

Carla_P 

11 days ago

Question

 • Postpaid

10

1

0

Local Podcasts You Should Listen To

Podcasts have seen a steady rise in popularity over the years. People say podcasts is a great way to be exposed to more information whether you’

Article

 • Music & Movies

6

0

0

Porting from Starhub prepaid to Senior go digital plan with Starhub

I have this Starhub prepaid. I like to port in to Starhub's Senior go digital plan to retain my mobile number. Is it allowed? If allowed, what is the

 posted 

12 days ago

 • 

Last response by 

Carla_P 

11 days ago

Question

 • Prepaid

13

1

0

Starhub TV

Has the old Starhub cable TV obsoleted? I just signed up 2 weeks ago and was given the android tv box. My father has difficulty operating it so is it

 posted 

12 days ago

 • 

Last response by 

Carla_P 

12 days ago

Question

 • Devices

27

1

0

Accepted Solution

Last watched episode

Would like to check any way to ‘remember’ the last viewed episode? For e.g. the vod channels like 860 857? I’m using the fibre tv se

 posted 

12 days ago

 • 

Last response by 

Carla_P 

11 days ago

Question

 • Devices

10

1

0

Voicemail as outgoing minutes?

hi i was overseas for the last billing cycle. I have switched off my phone but found few minutes of outgoing calls on my starhub bill.  Does a

 posted 

12 days ago

 • 

Last response by 

Carla_P 

12 days ago

Question

 • Postpaid

6

1

0

Apps on tv box

Is there anyway to download a web browser in the white StarHub tv box? I can’t seem to find it in the App Store

 posted 

13 days ago

 • 

Last response by 

Carla_P 

12 days ago

Question

 • Devices

9

1

0

Modem lagging

My modem Seems to lagged every late afternoon and evening 8-9 pm. I just recontract and getting a new router still the same.

 posted 

13 days ago

 • 

Last response by 

Carla_P 

12 days ago

Question

 • Internet Connectivity

5

1

0

Data quality turns bad after switching to one-year contract

Hi, I was previously using a SIM-only no-contract plan and just recently switched over to SIM-only 1-year plan. However once I switched over, the mobi

 posted 

13 days ago

 • 

Last response by 

zIp-dIsK 

11 days ago

Question

 • Postpaid

14

3

0

No internet connectivity

No internet connectivity since last night.even though mobile devices all show full strength in connection.reset all devices multiple times to no avail

 posted 

14 days ago

 • 

Last response by 

Carla_P 

12 days ago

Question

 • Internet Connectivity

9

1

0

Activate TriSim Card

How to activate SIM card?

 posted 

14 days ago

 • 

Last response by 

Carla_P 

12 days ago

Question

 • Postpaid

6

1

0