Skip to main content

Official

Accepted

Unanswered

Advanced Filters

Search Results (20.8K)

Most Recent
Dealing with Starhub for my homehub sign up has been an ABSOLUTE NIGHTMARE

Net link trust came to my place 3 times, starhub troopers 3 times, separately - and my fibre is still not up. I had to stay home for these visits and

Discussion

 • Internet Connectivity

1

0

0

Causeway point customer service is the worst

I was having problems with cancelling my add-ons purchases through the starhub app. I keep getting an error message. I drove down to causeway point st

 posted 

18 hours ago

 • 

Last response by 

Carla_P 

16 hours ago

Question

 • Postpaid

2

1

0

Beware of Starhub Roadshow that offer free prepaid sim card which uses personal details to register for another sim for illicit activity

On Aug 2020, there is a Starhub roadshow around Yishun which is giving out free prepaid sim card, in order to activate the sim card, one have to pass

 posted 

19 hours ago

 • 

Last response by 

Carla_P 

16 hours ago

Question

 • Scam Alerts

20

1

0

How to Change your StarHub Mobile Plan via My StarHub App?

Do you want to change your current StarHub mobile plan? You no longer have to call our Customer Support to do that! Simply log-in My StarHub App to ch

Article

 • Resources

1

0

0

ROAMING SIM NO SERVICE

hi.im currently in overseas.but my postpaid sim have "no sevice" but my bill still keep on going, i have tried a few phones. restart & all but.the

 posted 

a day ago

 • 

Last response by 

Carla_P 

20 hours ago

Question

 • Roaming

3

1

0

Bad Services and Customer Experience

Im a loyal Starhub customer for decades. I recently recontracted online to the latest Homehub+1G and the scheduled appointment for the troopers to com

 posted 

a day ago

 • 

Last response by 

Marvinkoh 

11 hours ago

Question

 • StarHub TV+

8

1

0

No audio on apps

Just embarked on Homehub+ Monday. When I switch on to Hotstar or Youtube and play, there is no audio. When I switch off and on the setup box, there is

 posted 

2 days ago

 • 

Last response by 

Carla_P 

a day ago

Question

 • StarHub TV+

3

1

0

Mobile Data Lost

My mobile data was drained about 10G without me using on 4th of Jan 2021. I made a call to hotline complaining about the problem. I have been waiting

 posted 

2 days ago

 • 

Last response by 

Thawng 

2 days ago

Question

 • Network

6

1

0

Why is a Simple Hug Good for You?

Open up your heart and arms, ‘coz today (January 21) is National Hugging Day! This day is an annual event dedicated to the simplest and most eff

Article

 • #didyouknow

2

0

0

Poor 4G network connectivity in Anchorvale Lane

There is no 4G mobile data connection available in and around Anchorvale Lane, my friend who is using M1 is having no issue at all for 4G mobile data.

 posted 

2 days ago

 • 

Last response by 

Carla_P 

18 hours ago

Question

 • Prepaid

4

1

0

Urgent! My Prepaid Number Not Yet Expired But Show No Services

Hi, my prepaid number not yet expired however it shows no service. May I know what should I do?

 posted 

2 days ago

 • 

Last response by 

Carla_P 

2 days ago

Question

 • Prepaid

5

1

0

Recontract Voucher

2 years ago, I received a $100 recontract voucher. 2 years later, only $50 recontract voucher. So the longer u are, the lesser you get? Despite being

 posted 

2 days ago

 • 

Last response by 

Carla_P 

2 days ago

Question

 • Postpaid

5

1

0

How to Send SMS to Singapore While Roaming in Canada

While roaming on my Happy Roam prepaid SIM card in Canada, how do I send SMS back to Singapore? What are the rates?

 posted 

2 days ago

 • 

Last response by 

Carla_P 

2 days ago

Question

 • Roaming

3

1

0

5g slow network

I'm having terrible 5g experience.. its slow loading on games, social media, even sending videos and pictures need time to load and send successfully.

 posted 

2 days ago

 • 

Last response by 

Carla_P 

2 days ago

Question

 • Network

6

1

0

New hobby thread

Hello, everybody! I am really happy to be there and wanna share with you some great information.   I opened for myself a new hobby which makes

 posted 

3 days ago

 • 

Last response by 

Carla_P 

3 days ago

Question

 • GreenR Café

7

1

TV Series with New Seasons to Look Forward this 2021

In 2020, most people had more time than they expected to watch countless hours of TV series. And it seems like 2021 is not going to be much different.

Question

 • Music & Movies

5

0

0

Incoming SMS Overseas

Hi, I am abroad and get charged for 'Roaming SMS' under 'International Roaming Outgoing' about once a month but I've never sent an SMS. I checked my

 posted 

3 days ago

 • 

Last response by 

Carla_P 

3 days ago

Question

 • Postpaid

6

1

0

Scam call

I received a call from 88639725 and left a message as follows; "Your phone account will stop service in 2 hours time, please enter 5 to get more infor

 posted 

3 days ago

 • 

Last response by 

Carla_P 

3 days ago

Question

 • Scam Alerts

12

2

0

Nokia Beacon in Bridge mode?

Would it be possible to use the Nokia Beacon supplied by Starhub in bridge mode so that I can still use my own router and watch FTA channels on the St

 posted 

3 days ago

 • 

Last response by 

Carla_P 

2 days ago

Question

 • Devices

10

1

0

Transferring Existing Netflix Account to Starhub

Hi, We had an existing Netflix account and recently recontracted to StarHub plan that includes a Netflix subscription. What is the process of ensuri

 posted 

3 days ago

 • 

Last response by 

Carla_P 

3 days ago

Question

 • Channels and Programmes

6

1

0