Skip to main content

Official

Accepted

Unanswered

Advanced Filters

Search Results (21K)

Most Recent
Linksys EA7500 Very very slow

I have home hub 1Gbps Plan, My internet connection very slow for past few months. I have done a speed test and realized that 60 to 80 Mbps only. Ple

Discussion

 • Internet Connectivity

11

1

0

Complaint

< removed private information > A subscriber since day 1 of your operation. Fox channels are my only reason of renewing the 2 year contract l

 posted 

4 days ago

 • 

Last response by 

DN Tan 

3 days ago

Question

 • Channels and Programmes

15

2

0

not able to view local channel

Hi. I have just changed to the new StarHub TV+ Box and not able to view local channels, but can view the subscribed ones. It is on a broadband connec

 posted 

4 days ago

 • 

Last response by 

Carla_P 

3 days ago

Question

 • Channels and Programmes

13

1

Starhub TV+ and SmartTV boxes in same household

Hi, I have Homehub Plus and have 2 SmartTV boxes that does recording. Wanted to change 1 SmartTV box and change to new TV+ box but was told by Starhub

 posted 

5 days ago

 • 

Last response by 

Carla_P 

3 days ago

Question

 • Devices

19

1

0

Can’t receive phone calls

Hi,       I am unable to receive phone calls. Anyone could help?  I can make calls, but cannot receive any.  Tks

 posted 

5 days ago

 • 

Last response by 

Carla_P 

3 days ago

Question

 • Prepaid

4

1

0

Why can't I watch after change to the new TV box and my dual wifi is gone

After changing the new TV box, I can't watch everytime it gives me no signal. Only some times on weekday can watch. Few days ago, my wifi become only

 posted 

5 days ago

 • 

Last response by 

cblc77 

2 days ago

Question

 • Devices

25

2

0

Starhub TV plus streaming box

It looks like viewing free to air channels is known problem. I am using EA 8100 connected directly via ethernet to my streaming box yet not able to wa

 posted 

5 days ago

 • 

Last response by 

Carla_P 

3 days ago

Question

 • Channels and Programmes

14

1

0

paynow payment to starhub uen not working

i have use paynow to pay starhub uen number < remove private information > is there anyway to getback my money if starhub do not accept this as

 posted 

6 days ago

 • 

Last response by 

Carla_P 

3 days ago

Question

 • Resources

8

1

0

Poor network reception

Location: 640844 Just switched over multiple lines to Starhub a week ago and the reception for all my Starhub lines at the mentioned location is alway

 posted 

6 days ago

 • 

Last response by 

Carla_P 

3 days ago

Question

 • Network

8

1

0

Error on Channel 133

See attached . Every other day I am getting different error messages . Fix this asap! What I am paying you for?

 posted 

6 days ago

 • 

Last response by 

Carla_P 

3 days ago

Question

 • Channels and Programmes

5

1

0

Where to Get the Best Muffins in Singapore?

Muffins are a great breakfast on the run, a perfect snack and a nice gift to give as a treat. Tomorrow, 20 February, is National Muffin Day. So, how a

Article

 • Lifestyle

2

0

0

Can new tv+ white set top box record programs?

My current Samsung GX-SH435EH can record using an external portable hard drive. When i called starhub to recontact to TV+ they said the new white set

 posted 

6 days ago

 • 

Last response by 

Carla_P 

6 days ago

Question

 • Devices

11

1

0

Move & Recontract

Hello StarHub, I have tried to recontract Broadband with "with 1Gbps Fibre Broadband @ $39.90/month + 1 SMART WiFi" plan, but I couldn't confirm your

 posted 

6 days ago

 • 

Last response by 

Carla_P 

6 days ago

Question

 • Home Networking

15

2

0

Refund form

Pls email me < remove private information > I want the StarHub refund form, I want to close StarHub acc and get the credits refunded to me. than

 posted 

6 days ago

 • 

Last response by 

Carla_P 

6 days ago

Question

 • Internet Connectivity

9

2

0

Accepted Solution

Incoming calls from Australia

Will I get charged for incoming calls from Australia and if so what are the charges?

 posted 

6 days ago

 • 

Last response by 

Carla_P 

a day ago

Question

 • Postpaid

14

2

0

Accepted Solution

Removal of subscribed channels on Homehub Plus :(

I'm on Starhub HomeHub Plus and these are the following subscription under my contract: 1) 1000Mbps Fibre Broadband - HomeHub Plus 2) StarHub TV HD P

 posted 

6 days ago

 • 

Last response by 

Carla_P 

3 days ago

Question

 • Channels and Programmes

60

3

0

Starhub TV plus query

I want to enquire if recontract to HomeHub+1G which also includes Starhub TV plus, will I need to get new box or can still use back the existing one?

 posted 

7 days ago

 • 

Last response by 

Carla_P 

6 days ago

Question

 • Devices

20

1

0

Phone Line

I subscribed to Starhub 2Gbps since June 2020. Do I have free phone line on this plan?

 posted 

7 days ago

 • 

Last response by 

Carla_P 

6 days ago

Discussion

 • Devices

6

1

0

Channel 860

I noticed that the korean drama "Luca" on Channel 860 only have 2 episodes. Have been waiting for 2 weeks still no new episode downloaded.  Can

 posted 

7 days ago

 • 

Last response by 

Carla_P 

3 days ago

Question

 • Channels and Programmes

10

2

0

How to Activate Premium Rate Service (PRS) Barring via My StarHub App?

If you have seen a new section added to your mobile bill named or read something like “Bill on Behalf Goods/Services,” you could have subs

Article

 • Resources

3

0

0