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Maxinfinity Disconnection Fee

I returned my modem and canceled my broadband in the 24th month in January 2021. To my surprise, a line item in my latest bill appeared and that was M

Question

 • Devices

5

1

0

Claiming back Relocation Charge Fee charged to me.

During November 2020, a Starhub Sales Personnel called my starhub mobile phone number to tell me to Recontract my existing Broadband Contract for anot

 posted 

3 days ago

Question

 • Home Networking

5

0

0

MOBILE TEXT MESSAGES AND LOST CHANNELS AND SOUNDS

Seems there’s a sabotage on my services today. In the morning, I have text message issue, i cannot received reply or new messages. After I comp

 posted 

3 days ago

 • 

Last response by 

Carla_P 

3 days ago

Discussion

 • Home Networking

7

1

0

unsubscribe to StarHub tv go

Hello, how can I unsubscribe StarHub TV go? I have tried searching it in my StarHub account from both web browser and through app, and I can't find i

 posted 

3 days ago

 • 

Last response by 

Carla_P 

2 days ago

Question

 • Resources

2

1

0

Free disney+ promotion for 12 months on new s21 mobile+ plan not reflected in app?

I activated Disney+ through my starhub app for my new mobile+ 65 plan with Samsung s21. Although it is specifically mentioned that the promotion is va

 posted 

3 days ago

 • 

Last response by 

Carla_P 

3 days ago

Question

 • My StarHub App

7

1

0

Which smart home devices are affordable and works well?

Recently miHome has stepped up its products to provide many sub companies in relation to xiaomi branding. I have tried some of their smart home prod

 posted 

3 days ago

 • 

Last response by 

Carla_P 

3 days ago

Discussion

 • GreenR Café

3

1

0

Catch up channels not shown after switch to Starhub TV+

After I recontract to Homehub+, my Cantonese channel 839 is not available. Tried restarting the set top box, but the catch up channels all not shown.

 posted 

3 days ago

 • 

Last response by 

kjowi 

a day ago

Question

 • Channels and Programmes

10

2

0

WiFi 6 and WiFi 6E  Routers

HI Starhub, Could you please make the WiFi 6 and WiFi 6E  Routers available in the broadband plan offer  instead of the low speed wifi 5 ?

 posted 

3 days ago

 • 

Last response by 

Carla_P 

3 days ago

Discussion

 • Devices

16

1

0

Local channel

Hi, My contract for Starhub Tv has ended and it was under the old Tier package. I understand that there is a need to sign up for Starhub Broadband if

 posted 

3 days ago

 • 

Last response by 

ColinL 

2 days ago

Question

 • Channels and Programmes

9

1

0

Immediate Chat Exchange

Is there no WhatsApp service I can readily chat with a service professional?

 posted 

3 days ago

 • 

Last response by 

Carla_P 

3 days ago

Question

 • Devices

7

1

0

Disney+ Activation I

Hi, I received a call from Starhub last week, proposing me to get this offering of free Disney+ service if I recontract. I had agreed to it but I am n

 posted 

4 days ago

 • 

Last response by 

Carla_P 

3 days ago

Question

 • Channels and Programmes

13

2

0

Suspension for Home boardband

Hi, Can I suspend for my home boardband as we will be moving out and new house coming only 3 months later. What will be the charges like?

 posted 

4 days ago

 • 

Last response by 

Carla_P 

3 days ago

Question

 • Home Networking

3

1

0

2.4GHZ wireless signal intermittent

Is it Modem port 1 green light always blinking fast and router internet yellow light blinking fast and green is ON? After changing Samsung note 20. I

 posted 

4 days ago

 • 

Last response by 

Carla_P 

3 days ago

Question

 • Internet Connectivity

6

1

0

Disneyplus is not listed in the channel listing

Hi, I have subscribed to the Starhub-Disney+ but how to watch it from Starhub setup box? There is no channel listing for that.

 posted 

4 days ago

 • 

Last response by 

Carla_P 

2 days ago

Question

 • Channels and Programmes

19

2

0

Pokémon turns 25! Here’s How to Celebrate its 25th Anniversary

The Pokémon phenomenon is still going strong and hasn’t faded away ever since it was first introduced in 1996. What started as a vid

Article

 • Lifestyle

1

0

0

Mobile Phone

My contract finishes in 2022. Am I eligible to take another plan? What I mean is that currently I have plan but the question is, can I take another pl

 posted 

4 days ago

 • 

Last response by 

Jolene_L 

4 days ago

Question

 • Devices

5

1

0

No internet

My interview down from 3pm until now. I thought was my contact ended and went to StarHub store. Find out do not need to re contact. Call hotline for 3

 posted 

4 days ago

 • 

Last response by 

Carla_P 

3 days ago

Question

 • Internet Connectivity

5

1

0

Can I choose my prepaid mobile phone number?

Dear Starhub support, Can I choose my phone number? Thank you David

 posted 

4 days ago

 • 

Last response by 

Carla_P 

3 days ago

Question

 • Prepaid

6

1

0

What is your Disney+ first stream show?

Mine is WandaVision! I am overwhelmed with options when I first log in! Took me quite a while to decide on my first show!

 posted 

5 days ago

 • 

Last response by 

Polarbear 

4 days ago

Discussion

 • Channels and Programmes

21

3

0

Expected Bandwidth for 1G broadband plan

Hi, i'm on the 1G plan and need to find out: 1. what's starhub committed bandwidth for this plan (for 2.4Ghz and 5Ghz) connection? 2. if the speed te

 posted 

5 days ago

 • 

Last response by 

Carla_P 

4 days ago

Question

 • Internet Connectivity

12

1

0