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Maxinfinity Disconnection Fee
I returned my modem and canceled my broadband in the 24th month in January 2021. To my surprise, a line item in my latest bill appeared and that was M
Question
• Devices
5
1
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Claiming back Relocation Charge Fee charged to me.
During November 2020, a Starhub Sales Personnel called my starhub mobile phone number to tell me to Recontract my existing Broadband Contract for anot
Question
• Home Networking
5
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MOBILE TEXT MESSAGES AND LOST CHANNELS AND SOUNDS
Seems there’s a sabotage on my services today. In the morning, I have text message issue, i cannot received reply or new messages. After I comp
Discussion
• Home Networking
7
1
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unsubscribe to StarHub tv go
Hello, how can I unsubscribe StarHub TV go? I have tried searching it in my StarHub account from both web browser and through app, and I can't find i
Question
• Resources
2
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Free disney+ promotion for 12 months on new s21 mobile+ plan not reflected in app?
I activated Disney+ through my starhub app for my new mobile+ 65 plan with Samsung s21. Although it is specifically mentioned that the promotion is va
Question
• My StarHub App
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Which smart home devices are affordable and works well?
Recently miHome has stepped up its products to provide many sub companies in relation to xiaomi branding. I have tried some of their smart home prod
Discussion
• GreenR Café
3
1
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Catch up channels not shown after switch to Starhub TV+
After I recontract to Homehub+, my Cantonese channel 839 is not available. Tried restarting the set top box, but the catch up channels all not shown.
Question
• Channels and Programmes
10
2
0
WiFi 6 and WiFi 6E Routers
HI Starhub, Could you please make the WiFi 6 and WiFi 6E Routers available in the broadband plan offer instead of the low speed wifi 5 ?
Discussion
• Devices
16
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Local channel
Hi, My contract for Starhub Tv has ended and it was under the old Tier package. I understand that there is a need to sign up for Starhub Broadband if
Question
• Channels and Programmes
9
1
0
Immediate Chat Exchange
Is there no WhatsApp service I can readily chat with a service professional?
Question
• Devices
7
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Disney+ Activation I
Hi, I received a call from Starhub last week, proposing me to get this offering of free Disney+ service if I recontract. I had agreed to it but I am n
Question
• Channels and Programmes
13
2
0
Suspension for Home boardband
Hi, Can I suspend for my home boardband as we will be moving out and new house coming only 3 months later. What will be the charges like?
Question
• Home Networking
3
1
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2.4GHZ wireless signal intermittent
Is it Modem port 1 green light always blinking fast and router internet yellow light blinking fast and green is ON? After changing Samsung note 20. I
Question
• Internet Connectivity
6
1
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Disneyplus is not listed in the channel listing
Hi, I have subscribed to the Starhub-Disney+ but how to watch it from Starhub setup box? There is no channel listing for that.
Question
• Channels and Programmes
19
2
0
Pokémon turns 25! Here’s How to Celebrate its 25th Anniversary
The Pokémon phenomenon is still going strong and hasn’t faded away ever since it was first introduced in 1996. What started as a vid
Article
• Lifestyle
1
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Mobile Phone
My contract finishes in 2022. Am I eligible to take another plan? What I mean is that currently I have plan but the question is, can I take another pl
Question
• Devices
5
1
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No internet
My interview down from 3pm until now. I thought was my contact ended and went to StarHub store. Find out do not need to re contact. Call hotline for 3
Question
• Internet Connectivity
5
1
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Can I choose my prepaid mobile phone number?
Dear Starhub support, Can I choose my phone number? Thank you David
Question
• Prepaid
6
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What is your Disney+ first stream show?
Mine is WandaVision! I am overwhelmed with options when I first log in! Took me quite a while to decide on my first show!
Discussion
• Channels and Programmes
21
3
0
Expected Bandwidth for 1G broadband plan
Hi, i'm on the 1G plan and need to find out: 1. what's starhub committed bandwidth for this plan (for 2.4Ghz and 5Ghz) connection? 2. if the speed te
Question
• Internet Connectivity
12
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