Official

Accepted

Unanswered

Advanced Filters

Search Results (135)

Likes
How to Sign Up for StarHub’s HomeHub Service via Online Store?

Get the best entertainment bundle with StarHub’s HomeHub+ plan where you can enjoy unlimited entertainment on StarHub TV+ and Netflix, plus supe

Article

 • Resources

6

0

0

change the broadband order < removed private information > to 1 year plan

Hi I did an online order wrongly < removed private information > to subscribe broadband 2 plan. Can i change this order to 1 year plan. 

Question

 • Home Networking

8

1

0

Shutdown the tv+ box without turning the switch off

Just press and hold the power button on the tv+ box (for 10-12 secs), until a message pop ups, telling you if you want to power off the box.

Discussion

 • Devices

15

1

0

5G SIM Card roll-out

i am an existing mobile+ plan. i know that the 5G SIM Card are alreary available for new mobile+ plan. those existing mobile+ can ask for the new 5G S

Question

 • Postpaid

14

1

0

Hotstar cricket coverage not same as Star Cricket

Star Cricket channel has been missing since Hotstar was launched. While i subscribed for indian pavk on Tv + only with the hope that all star cricket

Question

 • Channels and Programmes

11

2

0

Packet Losses

Hi, I'm noticing packet losses while hopping towards a Taiwan Server. Can we figure out how to optimize my connection here? The packet loss is sign

Question

 • Internet Connectivity

18

3

0

Accepted Solution

5g SA sim card

I'm currently on mobile+ plan, can I change my sim card to a 5g sim card? Thank you.

Question

 • Postpaid

10

1

0

5G supported

Want to know that Samsung galaxy s21 ultra US model support StarHub 5G cellular? 5G Bands 2, 5, 25, 41, 66, 71, 260, 261

Question

 • Network

7

1

0

Spass holder broadband deposit

Hi, I've been using broadband services for over 4 years now. I had student pass by then but now I have an SPass. Can I get back my SGD 400 deposit?&n

Question

 • Resources

3

1

0

Packet Loss

Currently experiencing intermitent packlet loss. Anywhere between 2-5%. I've tried all the usual recommended trouble shooting steps of restarting rout

Question

 • Internet Connectivity

7

1

0

StarHub tv box showing weak signal when om wire

I have the white StarHub tv box and on StarHub fibre and the box is connected by Ethernet cable. The last few days I keep getting ‘weak signal&r

Question

 • StarHub TV+

15

3

0

unable to send or receive SMS

My iPhone is unable to receive/send SMS. Had restarted my phone but still unable to

Question

 • Network

8

2

0

Netflix Not Activated

Hi, I have recontracted under homehub plus and received SMS twice to activate or link my existing netflix account. However, when I followed the link

Question

 • StarHub TV+

7

1

0

How to convert to StarHub’s new Hub Club Go programme?

StarHub has an all-new Hub Club Go to deliver a better customer experience for all our customers. It is an improved loyalty p

Article

 • Resources

16

0

0

Broadband Owner Transfer and New Installation and Activation

I am a foreigner and currently live in a shared flat. Upon moving out, I want to transfer the ownership to my flatmate. Q1: Can I fill in the transfer

Question

 • Home Networking

5

1

0

How do I get the $64.90 promo price on your webpage? Order summary is $77.90?? Is this legal?

Hi, I've gone through the process almost taking the offer on your webpage for "HomeHub+ 1G at $72.90/mth - HBO with Entertainment+" which says it is a

Question

 • StarHub TV+

5

1

0

switch from old homehub 1000 to StarHub TV+ (Entertainment+ offer)

I'd like to switch from Homehub 1000 to StarHub TV+ (Entertainment+ offer). I tried signing up online but unable to proceed.

Question

 • StarHub TV+

19

1

0

Using Coaxial point to fix spotty wify

Hello - I have a Fiber TP in living room and Google WIFI mesh. Given the walls, my wifi in the bedroom is very spotty and at times i get less than 1MB

Question

 • Home Networking

15

3

0

Accepted Solution

Porting in to another telco

Hello, I currently have a SIM-only plan which expired about a week ago and I'm planning to switch to another telco through port-in. My current plan s

Question

 • Postpaid

13

2

0

Starhub TV Closed Caption

Been Starhub TV subscriber for more than 15yrs. From Cable and now forced to fibre TV. With current technology, why can't Starhub provide closed ca

Question

 • Channels and Programmes

10

1

0