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Recontract voucher

Hello, can you advise me if I am eligible for recontract voucher? Thank you.

Question

 • Postpaid

27

1

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Contract Cancellation

It’s been 2 days since my contract was signed , the technician has not setup the network and unable to use the WiFi. Iam appalled at the service and want to terminate the contract. 

Question

 • Home Networking

11

2

0

Which EarPods is this, 3.5mm or lightning connector?

when selecting the accessories, wondering which kind of EarPods would be delivered, the description says with lightning connector, but the picture shows 3.5mm...

Question

 • Online Store

6

1

0

No new router provided to loyal customer that recontract their HomeHub+ bundle

I just recontract my Homehub+ bundle and have to change my TV STB to the new Starhub TV+ box. Now to view the free to air channels, I need to connect to the routers provided by Starhub. However, I did not received any router from Starhub with the recontract. I called and was informed that the new ro

Question

 • Market place

13

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0

What is the difference between HomeHub+ and HubBundle?

Looking for the best bundle from StarHub? We got it all for you!  Enjoy unlimited entertainment on StarHub TV+ and Netflix, plus superfast broadband with our HomeHub+! Or experience unlimited entertainment and streaming at top speeds with HubBundle.  Can&

Article

 • #didyouknow

7

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I want to cancel smart support basic subscription for my postpaid mobile connection.

I want to cancel smart support basic subscription for my postpaid mobile connection.

Question

 • Postpaid

5

1

0

Should you recontract your StarHub TV service?

Is your StarHub TV service up for recontract? However, you are undecided whether to recontract or stay with your current plan. Well, let’s help you determine based on your entertainment consumption preferences to find out which would be the best TV plan for you.Choose TV+ if you:Enjoy shows on

Article

 • #didyouknow

5

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0

How to Change and Update Recurring Card Details via My Account?

Need to change your Recurring Credit Card or update its expiry date? Well, you can easily do that through the My Account Manager without even contacting our Customer Support to assist you. With just a few clicks. Simply follow the steps below.STEP 1: Log in to My Account Manager with your Hub iD.&n

Article

 • Resources

7

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Accepted Solution

Pixelation for all channels

Hi, i have the issue of having pixelation and broken sound is all the TV channels, including subscribed and local channels. I have done restart, reboot several times and this is no use. This is getting so bad that we are not able to watch any shows. Can you advise if i should change the nokia tv box

Question

 • StarHub TV+

29

2

0

Stream the Hottest Asian Entertainment on iQiyi

Running out of TV series to watch online? Whether you are into Asian dramas, variety shows, or anime, iQiyi ha ers to everyone from the classic favorites to the latest releases. iQiyi has a bunch of exciting Asian shows that will keep you entertained at home. Here are some shows you&n

Article

 • Music & Movies

4

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Recontract voucher

I received a message that said i am eligible for the recontract voucher of up to $300. I also check via fb messenger and was inform the same thing. However when i proceeded with the recontract there was no recontract voucher. Please advise.

Question

 • Postpaid

18

1

0

6 Ways to Know If Someone Blocked You on Facebook

Haven’t seen your friend’s post on your Facebook newsfeed? Now, you’re probably thinking your friend blocked you. Hold on, it’s important not to jump to conclusions when this happens. Facebook doesn’t give any notification if someone blocks you. However, there are ways

Article

 • Tech Tips

9

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Feedback on SmartBuddy mobile plan

I am a Person with Vision Impaired and is currently on the SmartBuddy mobile plan. I am eligible for recontract and was excited to do a recontract to get the new iPhone 13. i called the customer hotline to check on the pricing of the phone with the recontract and was provided a price. I tr

Discussion

 • Postpaid

8

1

0

Starhub Recontract Voucher

Hi. My account is ready for recontract and would like to know if there are recontract vouchers available so i could purchase a new phone?

Question

 • Postpaid

21

1

0

why is it there is not much benefit left for hub club?

i have 4 line with starhub and 2 homehub. but there is no early recontract benefit for it already. and i gonna move all service to one location to enjoy the hub club discount. can starhub do something?

Question

 • Discussion

8

1

0

No Service for more than 1 day - is there an outage??

Is Starhub having an outage? There's totally no service for my line since 15th September until now (16th September 3:26pm). When I called, they admit that there's an outage which affect some numbers but some customer service officers suggest me to change SIM card. Would like to know if there's anyt

Question

 • Postpaid

17

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0

2021 OVER BILLED AFTER CONTRACT END - NO INTIMATION

My two year contract of mobile plan with starhub ended in March 2021 , which I wasn't aware. My plan was 4G5 with mobile - 75$ / month. A sim-only plan with 4G5 costs only 20$ /month. So I believe the extra 55$/month is only for the phone, which I had already paid for 24 months.    &n

Question

 • Postpaid

9

1

0

SIM card blocked permenantly

Accidentally blocked my SIM card after entering the PIN number wrongly too many times.

Question

 • Postpaid

9

1

0

Very poor network coverage in Downtown Line (Eastern Stretch)

Hi, has anyone else been experiencing very poor network coverage whilst in Downtown Line, especially along the Eastern Stretch between Bedok Reservoir and MacPherson stations? Been trying to play Pokemon Unite and I keep getting disconnected due to poor or no network coverage while on my commute. My

Discussion

 • Network

8

1

0

My acc disrupted without any notification

Dear Starhub, my internet service was being disrupted without prior notification (neither SMS, calls, emails or letters) and I was in the Management meeting half way, except for a SMS which was sent only 2mins before the disruption! Understand that my contract with Starhub has just ended but I do

Question

 • Home Networking

4

1

0