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One Thing You Can Do for Better Health - Part 2

This Covid 19 era has been a roller coaster! Just when we thought life would get back to normal, think back to the period when infections were zero fo

Discussion

 • GreenR Café

11

1

Recontact mobile starhub postpaid

Letter of Authorisation Date:20-09-2021   Dear Sir / Madam,   I,  Lee Yit Moi  (Name of Customer),   A38275850&n

Question

 • Postpaid

8

0

0

Can not verify my prepaid number for online recharge.

Hello, I am not able to recharge my number < removed private information >. can you help me with that.  I am not able to verify my number

Question

 • Prepaid

17

3

0

Messages receive from StarHub

How do I know if I'm receiving any messages from StarHub is its a real message or a scam message?

Question

 • Scam Alerts

10

1

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Giga to contract

Hello. If I sign up for Giga and decide to revert to a 2-year mobile contract plan afterwards, would it be possible and what would the process be like

Question

 • Postpaid

14

1

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Poor csutomer service

Did not receive the call back on 27 Aug 2021 between 9am to 11am as agreed. I made a call to 1633 and found out that starhub called me a day earlier w

Question

 • Channels and Programmes

18

1

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Relocate and recontract

Hi, My contract ends on 1st Oct and I'm moving house in early September. I plan to recontract. May I know whether I should submit a relocation re

Question

 • Home Networking

22

1

0

Main Balance forfeited according to support - No OTP Received to check balance on App and USSD code running... when I dial *123#

I have reached out on Whatsapp but no one can help me. Now no one is responding anymore. I was told that $99+ is no longer in my account. No OTP Recei

Discussion

 • Prepaid

6

2

0

When will Starhub no longer support recording STB and Basic Tier Group

I am subscribed to the Basic Tier and Recording STB. I noticed new contracts no longer have these features. Would like to know when Starhub will no

Question

 • StarHub TV+

11

1

0

Does Starhub 2Gbps Fibre Broadband Support Link Aggregation?

I am thinking of upgrade my existing Starhub broadband from 1G to 2G. If I purchase a Asus RT-AX88U router which can support both WAN and LAN link

Question

 • Home Networking

16

1

0

Topup not working

I'm trying to topup via Starhub Prepaid app or via starhub.com. In both cases topup doesn't work. In the App it says some issue with the payment, via

Question

 • StarHub Prepaid App

8

1

0

Temporary suspension my mobile line

Hi I am leaving Singapore for 3 months. Please can advise how to suspend my line. Thanks

Question

 • Postpaid

12

1

0

Temporary suspension

Hi, I would like to temporarily suspend my mobile line as I will be overseas for the next 4 months. Please advise on my next course of action.

Question

 • Postpaid

11

1

0

Poor network connection in Punggol

Hi, Since last week (23rd August 2021), I have experienced slow or no network connection on my phone. Please see below observations and do recomme

Question

 • Postpaid

18

2

0

Get a new phone with StarHub's EasyGo

Fancy a new phone, however, you don’t want to get tied to a contract. With EasyGo, our new instalment payment method you can

Article

 • #didyouknow

8

1

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Mobile early recontract fee waive for hub club member

Hi, No benefit of early recontract fee waive hub club member? I subscribed Broadband+TV due to this benefit and if SH just removed this then there

Question

 • Postpaid

18

1

0

Change of ownership and termination.

My mother end her contract by dec 2021 & mine is jan 2022. If my mother want a new phone asap. Can I recontract and give the new phone to my mothe

Question

 • Postpaid

15

2

0

Request for mobile recontract voucher

Hi, may I request for mobile recontract voucher as I have been a Starhub user for some time (along with broadband subscription). Currently I am eligib

Question

 • Devices

15

2

0

Empty shopping cart

I have made a mistake and tried removing unwanted item from shopping cart. How to remove items from shopping cart?

Question

 • Online Store

11

1

0

Temporary suspension mobile line

I will stay overseas for more than 6 months. I want to suspend my mobile line diring this period. Pls let me know how to make it.

Question

 • Postpaid

14

2

0