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Stay Connected through your Apple Watch with StarHub's FamilyConnect!

Have you heard about StarHub’s FamilyConnect? It lets you use your iPhone to set up and manage your family member’s Apple W

Article

 • Resources

6

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Recontract voucher

Hello , my mobile contract is up for renewal . Is it possible to check if I am eligible for a recontract voucher . I have been with StarHub for nearly

Question

 • Devices

25

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Early termination fee

Hi, I would like to enquire about the early termination fee charges for mobile+ 155 2 year plan. Contract ended on Nov 2022. Thank you.

Question

 • Postpaid

7

1

0

iPhone 13 esim support

Dear Starhub, It has been 3 years since iPhone XS launched with e-sim capability. I believe this request has been raised multiple times such as

Question

 • Postpaid

5

1

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Discontinuing of Fox Sports

as Fox Sports channels are discontinued from 1/Oct, May I terminate my TV sport+ pass contract?  

Question

 • Channels and Programmes

46

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I can't activate my new 5g sim card

I've tried activating my new sim card on both the website and the app bit the option does not seem to be available

Question

 • Postpaid

20

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Unprofessional Technician - Eng Chuan

I'm a customer who has been with Starhub for so many years and writing to feedback on the unacceptable behavior of your technician by the name of Eng

Discussion

 • Internet Connectivity

15

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no internet connection

done all the possible self-trouble shooting but still no internet connection.. check the modem manual (huawei optical network terminal) under table

Discussion

 • Internet Connectivity

14

1

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Starhub+ Box jitters & stutters for live TV when changing channel

I am encountering this strange issue where the live TV channels jitters and stutters for the audio, giving out screeching high pitch intermittent soun

Question

 • StarHub TV+

10

1

0

Enjoy these shows on Disney+ and HBO Pak at no extra cost!

Are you planning to sign up for Entertainment+ or Asian+ Pass? You can enjoy non-stop entertainment for the whole family. Plus, world-class conte

Article

 • Music & Movies

3

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Accepted Solution

Starhub Basic Tier Group 3 and Starhub TV Plus

Currently I am subscribed to Basic Tier Group 3. I have selected 1. Asian channels Group - particularly because my mother watches KBS World 2. Educa

Question

 • StarHub TV+

16

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Leaving Singapore but want to retain my Starhub mobile number

Hi, As my employer was unable to secure a work permit, I will be leaving Singapore in November. Can I still keep my number? Was thinking to use it ro

Question

 • Postpaid

12

1

0

Apple TV Starhub TV+ app

Its been a loooooong while since we are waiting for the Starhub TV+ app to be available on the Apple TV. When will you guys be pushing this out? I und

Question

 • StarHub TV+

26

2

0

Family Bundles Sep 2021

I have a broadband plan with Starhub and am considering porting over 3 mobile numbers to StarHub. Are there any special plans for this move? We are al

Question

 • Postpaid

10

1

0

Accepted Solution

Porting an International Number

I have an existing USA number (i.e., +1-...) with T-Mobile and a post-paid StarHub Singapore number (i.e., +65 ...). Is it possible to port my USA nu

Question

 • Postpaid

7

1

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Why Should You Recontract Your StarHub Mobile Plan?

Fancy a new phone? Want to change your current plan? Completed your two-year mobile plan contract? Then you might like to consider

Article

 • #didyouknow

3

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How to check recontract voucher value?

Hihi, i received a msg from starhub regarding my recontract voucher. Where can i check the voucher value online or mobile apps?

Question

 • Postpaid

20

1

0

ICYMI: You can Log Out of Facebook on All Devices at Once

If you can’t remember hitting the logout button after checking your Facebook from another device or you suspect someone else is accessing y

Article

 • Tech Tips

4

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Able to boost up Starhub mobile data coverage?

Area at Anchorvale Road area is pretty bad with many occasions of lost or intermittent connection from Mobile data (4G/5G).

Question

 • Network

6

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Poor mobile coverage

Hi I've just shifted to a new house and the network here is horrible. I keep receiving missed calls notifications(no network missed calls) even when m

Discussion

 • Network

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