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EA8100 router do not send out gateway address to TV+ setup Box

had a very odd problem , when i connect my PC/Laptop to the wired or wireless connection of my EA8100, i will get the ip address from the EA8100 without any problemn, BUT when connect a device, ( another router, another switch, and in this case, the starhub TV+ setup box).. the DEVICE will NOT

Question

 • Devices

8

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0

Mobile Plan Termination

Hi, I would like to ask how to go about terminating my mobile plan subscription. I'm currently not in Singapore to attend to it.

Question

 • Postpaid

13

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0

Enjoy Amazon Prime membership benefits with StarHub!

Have you heard? You can enjoy Amazon Prime on us! Yes, experience the full range of Amazon Prime membership benefits with StarHub for 3 months for new and recontracting customers with eligible plans. So, what are the benefits of an Amazon Prime membe

Article

 • #didyouknow

5

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IDD018 Free International Call

Hi, I have recently subscribed to IDD018 call , which offers free international calls to 19 destinations (USA is one of the destinations). So, if I make a lengthy call of 60min to USA, it will be free of charge? I have a free local bundle airtime of at 1200min. Please advise.

Question

 • Postpaid

11

2

0

Ntus union member

Why I recontract at October counter never let me know union member can get offer for the package?

Question

 • Postpaid

12

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0

nokia beacon cannot power up

My Nokia beacon cannot power up. What can I do? I tried using different powerpoints and it still don't work.  It was working before and somehow it just stopped working.

Question

 • Devices

9

1

0

How to Get More Google Search Results Per Page?

When you search for something on Google, it will display 10 results per page. However, do you know you can increase the search results count per page on Google? So, if you want to see more results,  you can increase the Google Search results per page. In this article, we will show you how. 

Article

 • #didyouknow

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Can i post a Transfer of Brandband + TV Services

Can i post a Transfer of Brandband + TV Services

Question

 • Home Networking

11

2

0

Horrible data service

Im doing deliveries and I need to use data to use certain apps such as google maps to get to the pickup/delivery locations. The data quality has gone down horribly over the years, where it suddenly dies off when im in the midst of delivery and confirming the delivery on the delivery app. For some re

Discussion

 • Postpaid

8

1

0

Experience 5G with StarHub!

Singapore's best mobile network got faster! With the launch of the 5G Standalone (5G SA) network, you can enjoy more of the things you love from gaming and streaming at ultra-fast speeds simultaneously with crystal clear conversations with family and

Article

 • #didyouknow

4

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Disney+ App doesn't work

My Disney+ App has stopped working. Everytime I open the app on the tv box it says this app is not supported on your device. Check with administrator.I've got a Disney+ subscription until 2023 but I can't watch it on my TV. Has anyone experienced same issue. My connection is just 5 months old.

Question

 • Devices

7

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Denial of Hub Club Go member

Hi, can i check why was i deny hub club go member. I am an existing Hub club member before I terminated my Tv+ and has an existing of 2 mobile lines and broadband under the same account and billing address. Was told by Starhub customer service via phone that Starhub needs to evaluate and may take mo

Question

 • Discussion

9

1

0

Recontract

Hi My broadband contract ends in 3 weeks. I am keen to sign up the 1Gbps deal: FREE 4 months  12 months of Disney+ included worth over $143 2 FREE units of Smart WiFi worth $398 Top up $4/month (U.P. $8/month) for Smart WiFi or $8/month (U.P. $16/month) for&nbs

Question

 • Home Networking

11

1

0

My Starhub postpaid sim not working on roaming

My Starhub postpaid sim was working in Singapore but in India there is no connection. Tried multiple things, switching roaming on, changing slot/phone,, but no luck. Need urgent help.

Question

 • Roaming

11

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Overpay phone bill

How do I go about getting money back if I accidentally overpay StarHub bill?

Question

 • Postpaid

8

1

0

Request for waiving termination charge

I was unable to pay some of previous month bills due to I came for india on my personal issues. Now I want to return to SG and when I about to pay my dues I saw there is termination charges in my bill. I don't want to terminate my connection and I want to continue my services. I truly asking apologi

Question

 • Postpaid

9

1

0

Poor StarHub Service (Complain and Feedback)

I would like to document and bring to your attention what I would deem as a horrifying experience with Starhub which commence from 9th October 2021. Despite being a loyal subscriber with Starhub for almost 10 years, since 2012 till to-date, I found myself being subjected to unclear explanation

Discussion

 • Postpaid

18

1

0

Phone plan

Hi ....why I always cannot at online recontract my line and buy phone ....how come like this??? try many time already

Question

 • Online Store

10

1

0

delivery issue

why until now my order delivery date haven't update in my app? I order my item yesterday after around 1530hr-1600hrs.

Question

 • Devices

7

1

0

Seth

I have been with Starhub since 2005. No technical issues, except this first one, but seems Starhub is unable to solve this. Since 3rd August 2021, I realized that international SMS were not received, this was because I changed the bank phone to this new Sim and did not receive INTERNATIONAL OTP. (

Question

 • Network

5

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