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How to terminate the 24 month broadband contract with no termination fee

Starhub broadband service is getting worse and they keep mentioning on the router issue. One of the worst router ever received from StarHub. Reason for choosing StarHub is mainly for better service and also standard hardware for the better service. Now I’m not sure which one is affecting my internet

Question

 • Internet Connectivity

14

2

0

Not eligible for monthly installment plan

I am eligible to recontract my existing mobile plan. Yet, when I chose EasyGo and select 1 year installment plan, it show “not eligible for monthly installment plan. No dependent device found”. What does it mean? So in your website, easyGo plan can be applied for anyone. So confused.

Question

 • Postpaid

39

4

0

Wrong simcard serial number delivered

How to report for wrong delivery of 5G simcard?

Discussion

 • Prepaid

9

2

0

What’s Coming to Netflix this December?

Several new titles will land on Netflix this December 2021, including some of the year’s much-anticipated return of Netflix Original shows. So, get ready to add these titles to your watchlist so you can stream them as soon as they’re released.Money Heist: Part 5 Vol. 2New episodes coming

Article

 • Music & Movies

3

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Disney+ Apps cannot update

Still cannot update. The TV box does not allow it to be updated. So now the apps is useless.

Question

 • Devices

20

4

0

No DATA ROAMING AT ALL

I signed up for the global data roaming and I am in Italy and totally no data for days now.. it's totally not acceptable that u charge us and do not provide the service. Pls help urgently. Im here for work and I need my data!

Question

 • Roaming

9

2

0

Hi, When we travel overseas, the incoming OTP msgs from Bank are chargeable?prepaid Starhub with roaming activated.

Hello, I am relocating to Spain and would like to know, If I can keep my strahub SIM Active, since my bank accounts and other accounts are linked with this number. Are incoming messages chargeable? Any minimum balance to keep to make sure the sim is active?

Question

 • Roaming

9

1

0

Tvb anywhere+

I subscribe TVB Anywhere+ this morning but did not receive any setup email. How long does it take for the email to come?

Question

 • Channels and Programmes

4

1

0

Activate sim card on after suspension

Dear team      I have requested to suspend my SIM card on last April and I went for my vacation unfortunately I can’t enter singapore within six month because of this pandemic now I want activate my SIM card please suggest thanks

Question

 • Postpaid

3

1

0

SIM only plan data traffic management policy

Just want to check for SIM only plan, example if I bought the 80GB SIM only data plan, is the full 80GB on full 4G speed? Or is there a speed limit imposed after a certain amount of data usage?

Question

 • Postpaid

9

1

0

Compliment to staff & feedback on customer portal

I would like to compliment Ms Ariana for helping me with my broadband connectivity issue today. She went the extra mile of helping me to test the speed of my connection which took very long with sending pictures of the speed test and helping me to escalate for further checks.  She was very pat

Question

 • Commendations & Testimonial

11

2

0

Refund

I paid for prepaid top-up card but used the wrong phone number is there any refund?

Question

 • Prepaid

8

1

0

Complain

Your technical did turn out two times for my appointment for no reason. 

Question

 • StarHub TV+

15

1

0

Extensions of the SIM PREPAID

Can we using the prepaid app for extension of the date upon expiry. Actually nowadays many function can use the app. Why we can't do the extension directly and be more convenient. Also it will be good to have an option to auto extension.

Question

 • Prepaid

7

1

0

How to Add an Emergency Contact on iPhone?

There are so many features in iPhone, some are easy enough to find while others are a little more hidden but they are very useful and good for safety too. This includes adding an emergency contact to your iPhone for urgent situations.Why is setting up an emergency contact on your iPhone importa

Article

 • #didyouknow

3

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0

No signal

I’m at the Grand Park City Hall and I have no signal/1 bar signal from StarHub. Thank goodness there’s a decent wifi here. I had tried to restart my iPhone multiple times and also manually chose my network instead of leaving it to automatic selection but nothing works. Help pls! Thank you!

Question

 • Network

8

3

0

What’s New on Disney+ This November 2021?

We’re almost at the end of 2021, but Disney+ has a roster of titles that will premiere this November. So, we can expect a number of series and films, from new and old that will make us laugh, swoon or leave us at the edge of our seats.If you’re trying to decide what to watch right n

Article

 • Music & Movies

3

0

0

Channels auto reboot by itself

Hi past few days I have been experiencing all tv channels auto reboot by itself while watching movies...every few minutes it reboot and is frastrating...Does anyone had this problem...what to resolve it...

Question

 • Devices

7

1

0

Technical support needed

Hi all Mobile phone down without 4G internet for the whole day. Tried calling the helpline until plan limits used up but unsuccessful. What else can I do? No need to TraceTogether? 

Question

 • Postpaid

4

1

0

ICYMI: How to Clear Cache on your iPhone?

The iPhone tends to slow down as it stores the cache for websites and old temporary files take up space of your device. This will cause the load times for web pages and apps to slow, but you can clear the cache, junk and memory-clogging files to free up the storage of your device and for a smoother

Article

 • #didyouknow

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