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How to Register for StarHub Paper Bills?

Do you prefer to receive a paper bill copy (hard copy) of your StarHub bills? This is paper bill copy will be sent to you monthly. Moreover, you can opt-in for paper bill VAS, which is chargeable at $2.68 including GST per bill per billing account on top of the e-bill email or SMS notification.If ye

Article

 • Resources

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Channel 899 - Sgx application

I refer to Channel 899 - Sgx application. The sgx info is missing one stock called CapitalandInvest from the mainboard. I hope starhub can rectify the issue and include the missing stock into the mainboard. Thanks! regards, Chee Hwa

Question

 • StarHub TV+

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Transfer of ownership (deceased)

My mum passed away sometimes ago and was using 1 mobile under Starhub before her passing. I went down to the nearest Starhub branch to request for a transfer of account under my name but to our astonishment was informed that there was outstanding that runs in the thousands which for some reasons

Question

 • Postpaid

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Port-in promotion

Hi, I'm looking at porting over to Starhub's 2-year mobile+ plans. I am currently on Singtel's postpaid plans. Can I check if theres any port-in promotions now?

Question

 • Postpaid

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SIM only plan

I not able to sign up SIM only plan. Please advice.

Question

 • Postpaid

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How to Recontract your StarHub Mobile Service via Online Store?

Have you completed your mobile plan contract? Fancy a new mobile phone? Want to change your current mobile plan? Well, you should recontract your mobile plan with us! Avoid the queue and say goodbye to long waiting times if you recontract via our Online Store. Simply fo

Article

 • Resources

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A scam alert

My mobile # < removed private information > Yesterday morning at 9.33am,10th Nov,I received a call from a Ms Eva something? from Starhb centre in Jurong East.She put me on to a Senior Consultant calling himself Simon John (he said his starhub ID # SPLS1059).He said that on a routine checking t

Discussion

 • Scam Alerts

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ICYMI: Google Photos Memories Can Now Be Seen on Chrome’s New Tab Page

Have you heard about Google Chrome’s browser new feature called Google Photos memories? This feature allows you to see Google Photos memories on the New Tab Page. It means whenever you open your Chrome browser your old pictures or memories will appear on the New Tab Page which might bring a sm

Article

 • #didyouknow

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Waive off internet tv charges

I was subscribed to StarHub internet tv without notice and was charged for many months withouty known.I did not even use any of it for months. To my dismay when I check my months of bills I was charge $9.3 for almost a year! Can StarHub waive off all my months of charges please!! I am not sure

Question

 • Devices

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Disney + apps not able to update

I have problem updating my disney + apps. I am using the new starhub box.

Question

 • Channels and Programmes

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Sports bundle without Fox but no replacement

Badminton tournaments are already scarce this year, Fox is gone and tennis coverage is eating into channel 201. Today I don't even get to watch our national players Loh Kian Yew and Yeo Chia Min play in the semi finals of BWF HYLO. Is the bundle really worth it?? I will check the other telcos......

Question

 • Channels and Programmes

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Check Out the Exclusive StarHub Mobile Deals for NTUC Members

Are you an NTUC member? If yes, you can enjoy exclusive StarHub Mobile perks, plus other benefits that help you get more out of your career and life.  So, if you are looking to own a new device, you may want to sign up for our Mobile+ 2-year plan which comes&n

Article

 • #didyouknow

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Cannot see data usage on app

I cannot see data usage on app.

Question

 • My StarHub App

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Auto go into Program list

Why does it auto go into program list while watching the same channel for a long time?

Question

 • Devices

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Charged worthless 100 SGD on my mobile bill

I opted for 2 years contract (75 SGD) plan with Starhub in Sep 2019. In this package I got the telecom services and a mobile handset. Cut 2 years later, starhub still charges me for 75 SGD each month even after the contact ends. Now let me ask.. for what are you actually charging me if the contract

Question

 • Postpaid

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BBC World Service issues

For the past couple of weeks I've noticed the BBC World Service channel has become very stuttering and broken with frequent short hesitations. All other channels are fine however, this is just on BBC. Normally in situations like these Starhub would scroll a banner acknowledging a problem, but not g

Question

 • StarHub TV+

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Paying for 1Gbps fiber connection but getting 100mbps max for last 2 month

Tried everything: - connected to ONT via LAN 5E directly, still 100mbps - Made sure my device network card supports a 1gbps connection - Still no success Called StarHub customer care, they will need to send a technician to check and ask me to pay. Is that normal? I am paying for 1gbps connect

Question

 • Internet Connectivity

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Ch 822 STAR Chinese Channel (HD)

Hi, can get some confirmation that the titular channel is indeed included in TV+? As previously it's not. https://www.starhub.com/personal/tvplus/passes.html#asianplus Above url shows the channel under What you will enjoy https://www.starhub.com/personal/tvplus/passes/channel-listing.html Do

Question

 • Channels and Programmes

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Can starhub clarify this? 'free service installation $90' and Delivery and Installation $90?

The first one is from Starhub web for choosing different plan. I got the email including the charge after submiting.

Question

 • Internet Connectivity

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A Look on the New Enhancements of the StarHub TV+ Box

Have you noticed the new enhancements on the StarHub TV+ Box? If you haven’t noticed them, the new enhancements are Home Screen Mode and the Playlist Channel Feature. EnhancementsDescriptionHome Screen ModeMake TV+ Box more senior-friendly to watch live TV channels.Allows you to select the las

Article

 • Resources

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