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That's good to hear. But, I wasn't able to do anything on my end since I don't have access to your account here in the Community for security purpose. Anyway, I'm glad that your connection is back to normal. 😁

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Slow App Store connection

Icons, screenshots and app updates download slowly from my iPhone, iPad and Mac in recent days. Tried restarting the fibre terminal and router several

Question

Hi @jeffkim, sorry to hear about this. Is the slow connection happening also when you do other things in your device like web browsing?

 commented 

6 months ago

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3

Slow App Store connection

Icons, screenshots and app updates download slowly from my iPhone, iPad and Mac in recent days. Tried restarting the fibre terminal and router several

Question

Hi @ALvin Lwin, only the ONT should be returned when you terminate your broadband service, the router isn't included.

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Terminating of HomeHub 1000 (Fibre)

Hi, I would like to terminate my HomeHub 1000 Subscription once contract ended on 21-Feb-2019. Please assist me the things l need to return.  HomeHub

Question

In that case, please reach out to my colleagues via Facebook by clicking the link below to further assist you on your refund request. Apologies since I'm unable to check your account details here in the Community.

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How to get back deposit refund

Hi, my mobile postpaid contract already ended with starhub and port to other telco. Can i know how to get the $200 deposit refund ?  

Question

Hi @winbothein, usually, the deposit of $200 will be used to offset the amount that is payable from your account and any balance will be refunded to you.

 commented 

5 months ago

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2

How to get back deposit refund

Hi, my mobile postpaid contract already ended with starhub and port to other telco. Can i know how to get the $200 deposit refund ?  

Question

Oh I missed out that part then. I might be browsing my phone when that was being explained. LOL. I still think Train to Busan is by far the best zombie Korean film. Haven't seen Train to Busan 2 though.

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Zombie Flick 'Alive' - #1 on Netflix Singapore

I like watching zombie movies and I love one that's good. There have been so many zombie movies and shows in recent years that it really is difficult

Discussion

Hi @naruto99007, warmest welcome to GreenR Community! Thank you for your interest to our all-new StarHub TV+.   1. StarHub TV+ is a new singular service and price plan enabled by the convergence ofthe current IPTV (Fibre TV) and StarHub Go on a

 commented 

5 months ago

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Recontract for Tv

Hi, my fibre tv contract is expiring. Can you help to clarify your current offering of tv services? The information on your website is confusing.&nb

Question

Hi @JasonTanJiaHui, which TV+ Pass did you subscribe? The Hub Cantonese VOD is included in the Cantonese Premier Pack, while the Hub Ruyi VOD is in the Asian+.

 commented 

5 months ago

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Enquire on StarHub TV+ Box Channel

Hi StarHub, I would like to enquire how come StarHub TV+ Box does not have HUB VOD Cantonese Channel and HUB Ruyi VOD Channel? But the website did st

Question

Hi @phyopiyo, our apologies for the inconvenience this has caused you. Just to confirm, what streaming box are you using? Are you using the new StarHub TV+ Box?

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Starhub Streaming Box getting worse?

Every two/three days, my already subscribed paid-tv programs become 'on demand'.  Only way is to login again.  After a long day at work, lat

Discussion

Hi @Windrose, the episode 1000 and 1001 are available since its broadcast on 16 September (Wednesday).

 commented 

5 months ago

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come.home love lo and behold episode 1000 and 1001

This is a very nice drama and I have been a fan since episode 1. However episode 1000 and 1001 are not uploaded to channel 839 the last 2 days. Would

Question

Hi @sharpexistent, I’m very sorry that you’re having issues with your set-top box. Unfortunately, my colleagues via Facebook can't process a callback request on that platform. You may also contact us via Twitter Direct Message. Alternativ

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2001 error code

Had this problem this morning. Switch off and on the set-up box more than 5 times. Check the cable connections but still the same problem. I could see

Question

Accepted Solution

Hi @Calrad, warmest welcome to GreenR Community! Since changing the battery does not work and your remote is still not functioning, you may visit any StarHub main shops (Plaza Singapura, Nex, Tampines Mall, & Jurong Point) to exchange your faulty

 commented 

5 months ago

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CA276 Remote Control

Hi, I have been unable to control the HubStation set top box using the CA276 remote control. I have changed batteries and rebooted the set top box.

Question

Hi @Qing ChinCai, you may refer to this self-help article on how to port-in your StarHub prepaid to postpaid.

 commented 

5 months ago

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Port from Starhub prepaid to postpaid

Hi, good afternoon, Recently i bought giga card, and only after that i realised i need to port my Starhub PREPAID to POST PAID before port to giga. &

Question