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GreenR Community Terms and Conditions

STARHUB’S GREENR COMMUNITY TERMS & CONDITIONS PLEASE READ THESE TERMS CAREFULLY AS THEY MAY HAVE IMPORTANT CONSEQUENCES FOR YOU.  

greenr_community

 modified 

5 months ago

Accepted Solution

Official Solution

How do I change my recurring credit card details?

My current card that is in my starhub app has expired. How do I change the details to another card that I own? I looked around and only found the form

 posted 

2 years ago

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Last response by 

Howard Toh 

7 months ago

Question

 • Postpaid

8.6K

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Official Solution

StarHub Has A 'Charlie Chan' And He's Chief of Enterprise Business!

Oh boy! My first article on the new GreenR Community platform. The layout takes some getting used to, eh? ;) Anyhow... What I wanted to share with you

 posted 

4 months ago

 • 

Last response by 

GraceTan 

4 months ago

Question

 • #didyouknow

159

2

Official Solution

Need help to locate SCV Coaxial splitter in house

Hope to use the coaxial wirings for ethernet. So need help in locating this SCV coaxial splitter. The SVC main cable will lead from outside of house

 posted 

5 months ago

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Last response by 

ianest 

5 months ago

Question

 • Home Networking

51

1

0

Official Solution

Terminate Broadband Service after Contract Expire

Hi,  I want to terminate my Broadband service after the contract ends.  How to terminate the contract? Is there a way to do it from online?  Thanks Yu

 posted 

4 years ago

 • 

Last response by 

Carla_P 

2 months ago

Question

 • Internet Connectivity

31K

3

0

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Community Badges

Hey Community Manager, Is there a page where I can view all the available badges that we can get? #badgeshunter

 posted 

6 years ago

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Last response by 

razerpro 

6 years ago

Question

 • GreenR Café

3.1K

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Looking for PaulQueck

Hi CS, anyone know when paul will be back? I am looking for him and sent him an PM.  Regards,

 posted 

7 years ago

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Last response by 

KaiBoon 

7 years ago

Question

 • Digital

4.1K

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Layout problems on post success page

The post success page shows some layout problems with unread messages and the "Advanced Search" link placement. Take a look at the screenshot where I

 posted 

5 years ago

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Last response by 

eric3743 

5 years ago

Question

 • Digital

3K

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Have Home Digital Voice on HubStation or HD STB?

When I upgrade to the new Cisco DPC3925 Gateway Ve Modem , can I use my D-LINK DVG-G5402SP with my HD STB to carry StarHub DV on the device?  Will thi

 posted 

8 years ago

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Last response by 

StevenWalter 

8 years ago

Question

 • Devices

5.6K

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Cisco DPC 3925 with D-link DIR 868L

Hi everybody,Need help here. I've just bought the D-Link 868 but I have a CISCO DPC 3925 connected with my internet service provider which was given b

 posted 

7 years ago

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Last response by 

Fabio 

6 years ago

Question

 • Devices

5.6K

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Prepaid Plans

Hello! I subscribed to the 600MB ($15) for 30 days data on 07/07/2015 and I also subscribed to Happy Stars Plus ($25) on 10/07/2015. If I will top-up

 posted 

5 years ago

 • 

Last response by 

CoolGuy9890 

5 years ago

Question

 • Prepaid

4K

3

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Missing episodes - Old Boy HD (HUB VV DRAMA VOD)

There are many missing episodes. For example, Episodes 2 to 3, and 10 to 15 are missing. Please rectify, thanks.

 posted 

2 years ago

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Last response by 

debbiefa 

2 years ago

Question

 • Channels and Programmes

1.8K

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Why is cable broadband keep having no connection???

The Internet was down for like 5 days already and I have call 1633 they told me what kind of method to do also its doesn't work at all .Wifi can be co

 posted 

8 years ago

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Last response by 

Steve1990 

8 years ago

Question

 • Internet Connectivity

4.7K

3

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Cable TV set-up box

If I sign up for the current promotion of HomeClub200 fibre, for the cable TV, I believe there is a set-up box required. Do I need to pay extra for th

 posted 

7 years ago

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Last response by 

KaiBoon 

7 years ago

Question

 • Channels and Programmes

4.5K

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Billing Address

Dear Sir,   Please be informed that my A/C no.  billing address should be    Thanks and Best Regards, Boo Hong Tat

 posted 

5 years ago

 • 

Last response by 

Santosh Rai 

5 years ago

Question

 • Network

3.5K

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Prepaid Mobile

Where can I buy StarHub Prepaid Cards?

 posted 

8 years ago

 • 

Last response by 

Anonymous 

8 years ago

Question

 • Prepaid

7.4K

2

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How to Activate OpenNET!

Just moved to a new house and was quoted by StarHub to pay $139 for the relocation, as if they helped me to move house! Any one or any freelance here

 posted 

7 years ago

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Last response by 

Howard Toh 

7 years ago

Question

 • Internet Connectivity

4.7K

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Enquiry about the deposit to be refund

hi, i have terminated the service since last month, and i have outstanding balance of $44.23. Can you please to inform your payment department to offs

 posted 

5 years ago

 • 

Last response by 

eric3743 

5 years ago

Question

 • Postpaid

3K

2

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Want to terminate post-paid account but account doesn't exist?

I am terminating a post-paid account on another's behalf, but I am unable to because this account does not seem to exist.   Called 1633 from my

 posted 

4 months ago

 • 

Last response by 

Carla_P 

4 months ago

Question

 • Postpaid

13

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Accepted Solution

Changing Plans

Once again I'm victim to the buggy Starhub web portal.  I am out of contract on two phones and want to change them from their existing 4G 3 service to

 posted 

5 years ago

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Last response by 

eric3743 

5 years ago

Question

 • Postpaid

4K

1

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