Llg1's profile

New Commentator

 • 

4 Messages

 • 

3 Points

Wed, Dec 2, 2020 2:26 PM

HELPPP..........I did a survey to provide experience satisfaction But the system kept sending me error messages........

Hi,
What i did was completed a Customer Satisfaction Survey. Then i kept getting the error messages. It have been sending to me since 5.30pm 2 Dec 2020...And now still sending every 10 minutes.....Still sending NOW.....HELPPPP....Any advice how i can stop it? Called the Hotline around 6pm, just told me its a bug and to wait a while for it to stop.  Now time is 10.25pm, still getting the error messages....................HELPPPP.
Any advice to stop the messages.............................

Responses

Jolene_L

Community Relationship Manager

 • 

1.1K Messages

 • 

82 Points

8 m ago

Hi @Llg1 , so sorry for the inconvenience caused. Are you still getting the messages? Please drop us an email at community@starhub.com with your registered name and mobile number. We'll get this sorted out.

New Commentator

 • 

4 Messages

 • 

3 Points

8 m ago

The messages stopped. Thank you.

Get Started

Get Started