New Commentator
•
4 Messages
•
3 Points
Wed, Dec 2, 2020 2:26 PM
HELPPP..........I did a survey to provide experience satisfaction But the system kept sending me error messages........
Hi,
What i did was completed a Customer Satisfaction Survey. Then i kept getting the error messages. It have been sending to me since 5.30pm 2 Dec 2020...And now still sending every 10 minutes.....Still sending NOW.....HELPPPP....Any advice how i can stop it? Called the Hotline around 6pm, just told me its a bug and to wait a while for it to stop. Now time is 10.25pm, still getting the error messages....................HELPPPP.
Any advice to stop the messages.............................
Question
•
Updated
4 m ago
22
2
0
Responses
Jolene_L
Community Relationship Manager
•
1.1K Messages
•
69 Points
4 m ago
Hi @Llg1 , so sorry for the inconvenience caused. Are you still getting the messages? Please drop us an email at community@starhub.com with your registered name and mobile number. We'll get this sorted out.
-Jolene
Some of my posts are unofficial and may contain personal opinions which may not represent the positions and opinions of StarHub.
For account related matter, please seek help from our Customer Service team via Facebook Messenger.
Have a good idea? Tell us at our Ideas Exchange!
0
0
Llg1
New Commentator
•
4 Messages
•
3 Points
4 m ago
The messages stopped. Thank you.
1