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1 Message

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1 Point

Wed, Oct 21, 2020 1:43 AM

Why is my starhubs simcard not connecting to any network provider overseas?

I am currently in Indonesia but I need my starhubs simcard to be able to obtain my OTP from bank. I used to be able to connect to at least an Indonesian network provider, however now, I just get ‘no service’ all the time.

Responses

Carla_P

Moderator

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4K Messages

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1.9K Points

6 m ago

Hi @Spacepancakes, sorry for the inconvenience caused. Please ensure your roaming service is turned on. Also, try to manually connect to a network. Before you do that reboot your phone first. 

~ Carla

 

 

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