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Thu, Aug 27, 2020 4:27 AM

Unable to receive OTP notification at overseas

Hi, i just switch my data plan to sim only plan and activate overseas roaming servives. Since then i am unable to receive any OTP notification.. Kindly assist.

 

Many thanks

Responses

Carla_P

Moderator

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1.9K Messages

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268 Points

2 months ago

Hi @Ciuputra, welcome to Greenr Community. Have you tried to reboot your phone and insert your sim card to a different handset to see if the issue persists? Also, please ensure your APN settings is set to “shwap."

~ Carla

 

 

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