Fish9407's profile

Esteemed Commentator

 • 

5 Messages

Mon, May 4, 2020 6:00 AM

Unable to activate roaming services in overseas

Hi,

 

I'm currently overseas and not in SG so I can not receive messages OTP for my starhub app. I did not enable roaming before leaving SG. How do I activate it now?

Carla_P

Moderator

 • 

5.5K Messages

 • 

3.2K Points

1 y ago

Hi @Fish9407, you may enable roaming service on StarHub Prepaid App or dial *123*333#. 

 

Fish9407

Esteemed Commentator

 • 

5 Messages

1 y ago

Hi Carla,

 

I can not recieve any messages or OTP for logging in to the app currently. I am unable connect to any network locally and it is in emergency calls only. Please help.

Carla_P

Moderator

 • 

5.5K Messages

 • 

3.2K Points

1 y ago

In this case, please reach out to my colleagues via Facebook or Twitter to further assist you with your concern. 

Get Started

Get Started