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Mon, Dec 31, 2018 3:00 PM

Starhub Happy Prepaid Deduction



I know a ton of people have posted about this same topic but I was travelling from Singapore to Toronto and my prepaid of $50 has been reduced to $1.40 even though I've not called or SMS with this line. I've 4.9/10GB left of local and roaming data. I can't see what is the transaction history on the app either (android).


Please help!



Alumni (Retired)


3.3K Messages

2 years ago

Hi ibkjy


Thank you for waiting. Have you already been attended? 

If you haven't, please contact our Prepaid hotline at +65 9850 0000 or write in via our > Online Feedback Form < where our colleagues will provide you with dedicated assistance.


- Amy

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