Simcard shows no service/signal when overseas
My postpaid sim card shows no service/signal when i travel to Malaysia.
I have enabled the auto roaming service & restart the phone, yet still not working.
I need to obtain OTP from the bank and what could be the cause of this?
Thanks.
Question
•
Updated
2 months ago
6
1
0
Responses
Carla_P
Moderator
•
3.5K Messages
•
1.5K Points
2 months ago
Hi @fenson, sorry to hear that you're having issues with roaming. Please try to manually connect to a network and reboot your phone to see if the issue persists.
~ Carla
▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬
Some of my posts, opinions and views here do not reflect my position and StarHub's opinions.
For account related matter, please seek help from our Customer Service team via Facebook Messenger.
Have a good idea? Tell us at our Ideas Exchange!
0
0