N

2 Messages

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2 Points

Tue, May 4, 2021 3:34 PM

Roaming issue in malaysia

I have existing data roaming plan. Still 25 sgd have been deducted from my account and I cannot connect to internet anymore. 

Responses

Carla_P

Moderator

 • 

5.2K Messages

 • 

3K Points

5 m ago

HI @, warmest welcome to GreenR Community. Just to check, are you able to connect to a foreign network? 

2 Messages

 • 

2 Points

From this morning I can connect. Automatically the problem has been solved. But I lost 29 sgd balance for no reason.

Carla_P

Moderator

 • 

5.2K Messages

 • 

3K Points

We will need to look into your account details for this, so kindly contact us through Facebook Messenger by clicking the link below so we can further assist you. Apologies for the inconvenience since I don't have access to your account details here. Thanks for understanding. 

~ Carla

 

 

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