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Respected Commentator

 • 

4 Messages

Tue, Dec 25, 2018 9:00 PM

Roaming in Malaysia cant make calls

Responses

Accepted Solution

debbiefa

Community Manager

 • 

842 Messages

2 years ago

We have refreshed the network. Please remove sim and try again.

 

Please try the following when making calls

 

Calling Singapore:

Dial *116*65 #

 

Calling internationally:

Dial *116*#

 

More details on our website, http://www.starhub.com/personal/mobile/mobile-phones-plans/value-added-services/roaming/prepaid-roaming.html

 



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Jere_Lim

Community Manager

 • 

1.1K Messages

2 years ago

Hi Musty, please PM us your subscriber name, registered Hub ID / email address and mobile number >> HERE << we’ll arrange for assistance. Thank you. - Jeremy 


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Respected Commentator

 • 

4 Messages

2 years ago

DIGI

Monile no. +

UOB REG H1 

 

 

 

 

Respected Commentator

 • 

4 Messages

2 years ago

All that is in place, my carrier is starhub 35.0

debbiefa

Community Manager

 • 

842 Messages

2 years ago

Please ensure that mobile is connected to correct apn.

 

For iOS users:
1. Ensure that the phone carrier setting is StarHub 27.2 or above.
Go to Settings > General > About > Carrier > StarHub: 27.2

2. Settings > Mobile Data > Mobile Data Options > Mobile Data Network > APN: shppd

 

 



========================================
Some of my posts are unofficial and may contain personal opinions which may not represent the positions and opinions of StarHub

Has someone helped you?
Say thanks by liking the post.

Has your post been solved?
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Respected Commentator

 • 

4 Messages

2 years ago

Worked thanks
debbiefa

Community Manager

 • 

842 Messages

2 years ago

Thank you for the update :-) 



========================================
Some of my posts are unofficial and may contain personal opinions which may not represent the positions and opinions of StarHub

Has someone helped you?
Say thanks by liking the post.

Has your post been solved?
Let others know by marking the post using the "Accept as Solution" button.

Home is where the ♥ is

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