Musty's profile

Respected Commentator

 • 

4 Messages

Tue, Dec 25, 2018 9:00 PM

Roaming in Malaysia cant make calls

Responses

Accepted Solution

debbiefa

Community Manager

 • 

842 Messages

3 y ago

We have refreshed the network. Please remove sim and try again.

 

Please try the following when making calls

 

Calling Singapore:

Dial *116*65 #

 

Calling internationally:

Dial *116*#

 

More details on our website, http://www.starhub.com/personal/mobile/mobile-phones-plans/value-added-services/roaming/prepaid-roaming.html

 

Jere_Lim

Community Manager

 • 

1.1K Messages

3 y ago

Hi Musty, please PM us your subscriber name, registered Hub ID / email address and mobile number >> HERE << we’ll arrange for assistance. Thank you. - Jeremy 

Respected Commentator

 • 

4 Messages

3 y ago

DIGI

Monile no. +

UOB REG H1 

 

 

 

 

Respected Commentator

 • 

4 Messages

3 y ago

All that is in place, my carrier is starhub 35.0

debbiefa

Community Manager

 • 

842 Messages

3 y ago

Please ensure that mobile is connected to correct apn.

 

For iOS users:
1. Ensure that the phone carrier setting is StarHub 27.2 or above.
Go to Settings > General > About > Carrier > StarHub: 27.2

2. Settings > Mobile Data > Mobile Data Options > Mobile Data Network > APN: shppd

 

 

Respected Commentator

 • 

4 Messages

3 y ago

Worked thanks
debbiefa

Community Manager

 • 

842 Messages

3 y ago

Thank you for the update :-) 

Get Started

Get Started