J

1 Message

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1 Point

Sun, Apr 4, 2021 10:03 AM

Request waiver of international data roaming charges

Hi StarHub,

I would like to request for a waiver of the international data roaming charges. I forgot to turn off the data roaming when I insert my sim card into a new phone while I am overseas. The bill is $240. Kindly advise. 

Thank you!

Responses

Carla_P

Moderator

 • 

4.6K Messages

 • 

2.4K Points

2 m ago

Hi @j1ayuan, warmest welcome to GreenR Community. Unfortunately, I don't have the authorization to process your request here in the Community. May I trouble you to please send a message to our Customer Support via Facebook Messenger by clicking the link below? Rest assured, they'll be able to further assist you. Thank you. 

~ Carla

 

 

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Some of my posts, opinions and views here do not reflect my position and StarHub's opinions. 
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