4 Messages
Fri, Aug 28, 2020 1:21 AM
pay as you roam not working
Hi , i activate pay as roam long ago but i am unable to receive my bank 2FA or other webiste OTP it still works 2 weeks ago but right now is not working anymore , any solution?
Question
•
Updated
7 m ago
5
1
0
Responses
Carla_P
Moderator
•
4K Messages
•
1.9K Points
8 m ago
Hi @james931939, warmest welcome to Greenr Community! Please make sure your roaming service is turned on and your APN setting is set to "shwap." Don't forget to reboot your phone too. And try to insert your sim card in another handset to check if the issue persists.
~ Carla
▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬
Some of my posts, opinions and views here do not reflect my position and StarHub's opinions.
For account related matter, please seek help from our Customer Service team via Facebook Messenger.
Have a good idea? Tell us at our Ideas Exchange!
7
0