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Valued Commentator


2 Messages

Tue, Apr 17, 2018 9:00 AM

outgoing calls barred

I use prepaid StarHub Sim in roaming. Can recieve call just fine, but can't make any calls. Help?


Accepted Solution


Alumni (Retired)


3.3K Messages

3 years ago

Hi @ wrznet


Does restarting your handset or placing your SIM Card in another handset help resolve this issue?


If this doesn’t help, send me your full name, NRIC/FIN/Passport number and your Prepaid Number via Private Message and I'll be in touch.

- Amy

Esteemed Commentator


5 Messages

2 years ago

Sorry post wrongly

1 Message

3 months ago

hi i had faced the same problem of outgoing call bar, and i just topup without call out or received phone call , how come it deduct my main walllet credit.... kindly assist me....



1.9K Messages


268 Points

3 months ago

Hi @Airconman, welcome to Greenr Community. Thanks for joining our growing community. It might be because your outgoing calls are barred, to deactivate that please key in # 330 * Password # SEND. The password is "1234" Meanwhile, for your concern of missing main wallet balance, please reach out to my colleagues on Facebook or Twitter to further assist you. 


~ Carla



Some of my posts, opinions and views here do not reflect my position and StarHub's opinions. 
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