josephyeo's profile

Fri, Jul 17, 2020 11:00 AM

Not able to receive SMS when overseas

I have a prepaid card. I have ben receiving SMSes. But now that I am overseas, I am not able to receive any SMS! This is very urgent. I have also messaged your team at Facebook with no response. I hope someone is able to help me please..




5.5K Messages


3.2K Points

1 y ago

Hi @josephyeo, sorry for the inconvenience caused. Let me just clarify, did you activate your roaming service prior to your overseas trip? 


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