U

2 Messages

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2 Points

Thu, Nov 4, 2021 7:23 AM

No Signal with International Roaming in China

Hi I can see I've "International Roaming" in my active add-ons and I'm currently in China. But I'm not getting any signal and cannot receive SMS for days. Please help!!

Accepted Solution

Carla_P

Moderator

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6.1K Messages

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3.8K Points

3分前

Hi @user_524e58, I'm sorry to hear about this. Please ensure that you are connected to an overseas operator when roaming. In cases that you are not automatically connected to the overseas network, you can do a manual selection of the overseas network on your mobile phone. 

2 Messages

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2 Points

@Carla_P  Thanks for getting back. I've tried and it works now.

Carla_P

Moderator

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6.1K Messages

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3.8K Points

You're welcome. Have a nice day, Jianlin! 

(edited)

~ Carla

 

 

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