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Fish9407

Esteemed Commentator

 • 

5 Messages

Thu, Feb 23, 2017 4:00 AM

Need help in activating roaming

Hello, I came to Taiwan without activating the roaming services. I cannot call, or connect to any mobile operator right now. Can I ask for help to activate the roaming services? Thank you very much! 

Responses

Fish9407

Esteemed Commentator

 • 

5 Messages

4 years ago

Dear Amy, 

I am using the happy prepaid card and I have downloaded the app but I cannot sign in. 

Amy_Law

Alumni (Retired)

 • 

3.3K Messages

4 years ago

Hi @Fish9407

 

No worries. Let us know your NRIC/FIN/Passport Number and Prepaid mobile number via PM and we will arrange for assistance.

 

- Amy

- Amy
Amy_Law

Alumni (Retired)

 • 

3.3K Messages

4 years ago

Hi @Fish9407,

 

Have you tried downloading My StarHub App via your phone's App Store? Simply log on with your registered Hub ID and you will be able to activate roaming for your postpaid mobile services over a WiFi connection. Smiley Happy

 

- Amy

- Amy

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