V

1 Message

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1 Point

Mon, Jan 25, 2021 7:00 PM

Main balance deducting for no reason

I have purchases happy roam 50$ card and while visiting Australia this month, my main balance is keep on deducting automatically where as i am still remaining with free data roam almost 7gb but my money is keep on going. I have already lost almost 10$ as of now which is totally not acceptable. I am not calling anybody,i am not doing anything with this number not even dialed a single number

Carla_P

Moderator

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5.5K Messages

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3.2K Points

9 m ago

Hi @Vikjazz, I'm sorry to hear about this. As this will require us to check your account details to further assist you with your concern, please send a message to our Customer Support via Facebook Messenger by clicking the link below. Apologies for the inconvenience since I don't have access to check your account details here. 

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