Jiok's profile

Valued Commentator

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2 Messages

Fri, Apr 17, 2020 6:00 AM

International Roaming

Hi, 

 

i activated my international roaming but it still appears no service ? What should I do ? 

Carla_P

Moderator

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5.4K Messages

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3.2K Points

1 y ago

Hi @Jiok, are you on postpaid or prepaid line? Please make sure your device’s data roaming setting is switched on. You may also set your Network Selection in your device to “Automatic” or to manually connect to a network instead. Also, please check that your device’s APN setting is the right one.

 

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