Huge Data Roaming charges....and we didn't even use any data or witch data on abroad!
I've just spent some wonderful days in the Maldives which have been totally overshadowed by a huge dataroaming bill from Starhub.....for data that I havent even used. There was no sms from you guys telling us how much data would cost, and we switched our data OFF as soon as we arrived into the hotel as there was free WiFi. Until that time the phone was on airplane mode. So no data being used at all. Despite this I have a massive (close to S$1000) worth of charges for data. I'm dealing with your very rude and unhelpful billing department who have no sympathy. Have others had these problems with the biling department?
Come on Starhub - I am a customer of 19 years and I know you can do better than this.
Really not very happy