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1 Point

Sun, Jan 31, 2021 5:01 PM

Happyroam not working - China

I bought a Happy Roam prepaid card for my china trip. The purpose of it is for the 14th day  (which is Monday). Now I realised the prepaid card not working! The card should expire on 2nd Feb only at 8am but it’s not working on 1st Feb??

Please could you help resolve. Otherwise, please provide me a full refund.

Carla_P

Moderator

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5.4K Messages

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3.2K Points

9 m ago

Hi @Blmy, I'm sorry to hear about this. Just to check, when did you buy your StarHub Prepaid SIM card? Did you top-up the card? 

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