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1 Message

Tue, Jan 1, 2019 9:00 PM

Happy Roaming Prepaid not working in Canada


I have connected to a mobile network "Rogers Wireless" in Canada, but I am unable to use 3G/4G. I have purchased the $50 prepaid happy roaming in Singapore. At first, there was a large deduction in my balance (which Starhub had already refunded me). After that, my 3G/4G could not work.

I have tried switching on and off my roaming service, but still does not work.



Lyn L

Community Manager


643 Messages

2 years ago

Apologies for the delayed response due to high volume of enquiries. Please PM us the subscriber name, registered Hub ID / email address and mobile number by clicking >> HERE, we’ll arrange for assistance. 

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