Amulyono's profile

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Sun, Dec 29, 2019 12:00 PM

Can’t connect data in Canada

Hi, I'm traveling between the US and Canada and I can use roaming data just fine in the US but not in Canada. I've tried switching it on and off For both my phone and roam data but still nothing. Is there any other solution for this?

Carla_P

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2 y ago

Hi @Amulyono, please try to deactivate your roaming services. You can either perform this via the Starhub Prepaid app, under roaming. After that, activate your roaming once again, then turn on your data roaming and also ensure your APN setting is set to "shppd"

 

 

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