Mccy's profile

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1 Message

Thu, Jun 18, 2020 12:00 AM

Cannot receive the OTP roaming to log in the app.

I am having troubles to login again and I need it to top up the card and continue with the service.

 

Thank you in advance.

 

 

Carla_P

Moderator

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5.5K Messages

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3.2K Points

1 y ago

Hi @Mccy, did you activate roaming prior to your overseas trip? Also, please try to restart your phone and re-insert your sim card to see if the issue persists.

 

We would also like to welcome you to Greenr Community. Many thanks for joining us here. 😉

 

 

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