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Tue, Aug 18, 2020 9:00 PM

StarHub's IDD International Calls

The COVID-19 pandemic is still affecting our lives with people unable to travel overseas to meet with family and friends. That’s why more than ever, it’s important to stay connected with your family and friends through phone calls. And with StarHub, making overseas calls is now easier while in Singapore with our International Direct Dial (IDD) service which comes with all-day flat rates and per-second billing. The various access codes customers can use are:


IDD 008 is a premium international calling service which offering the clearest connections for customers’ international calls.


IDD 018 is a cost-effective way to make overseas calls which assure subscribers that voice quality will not be compromised.


So, what are the difference between the two? Let’s take a look below.


idd-008.jpg idd-018.jpg

Premium international calling service

Cost-effective way to make overseas calls

Good quality

Good enough for voice call

Instant connection

Longer connection time

Higher price

Lower price

Crystal clear voice quality

Slightly softer volume

Video calls

Free IDD 018


* IDD 008 Video Calls are only available on StarHub 3G Mobile service.


Free IDD 018 calls

Yes, you read that right! You can subscribe to our IDD 018 Value-Added Service (VAS) at $7 per month to make FREE IDD calls to 19 countries.


Please note that:

  • Local outgoing airtime rates will apply to all Free IDD 018 calls made and will be deducted from the free local outgoing voice bundle.
  • There’s a cap of 700 minutes applies for customers on selected plans.
  • The prevailing IDD rates of the call destination will apply.

The Free IDD 018+ VAS can be activated via My StarHub App and My Account Manager.


How to activate the IDD service?

Download and fill-up the application form here. Upon receiving the application form, it will take 24 hours to provision. Express registration service is also available whereby customers can call the hotline at 1800-2255433 (1800– Call IDD) instead. The registration is totally free.


How to use this?


To make a 008 International Call

Dial 008 > Country Code > Area Code > Telephone Number


To make a 018 International Call

Dial 018 > Country Code > Area Code > Telephone Number


Check the country codes here


*Usage charges will be based on prevailing IDD 008 rates and depends on the duration of the call. You may calculate the cost of the international call here.


What’s more?

Every time you make an IDD 008 or IDD 018 call on a StarHub Postpaid service, you will earn StarHub Reward points which can be used to redeem StarHub services and other fabulous privileges.


So, what are you waiting? Activate our IDD service now and make a call to your family and friends overseas to stay connected with them!



~ Carla



Some of my posts, opinions and views here do not reflect my position and StarHub's opinions. 
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