StarHub How-to's: How to swap your Set-top Box
To swap your set-top box, visit any of our StarHub Shops.
Please remember to bring along the following items:
- The registered customer's original NRIC/FIN/Passport
- An authorisation letter from the registered customer, if the swap is not to be done by the registered customer. (Please note: the authorisee must be aged 18, or above)
- The registered customer's existing set-top box, remote control, smart card, RCA cable and power cable
Please note: Digital set-top boxes are no longer available for rental. As replacement for your set-top box, you will be issued with a HD Interactive set-top box.
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