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Fri, Mar 19, 2021 6:41 AM

Planning to Recontract your StarHub Mobile Plan?

Planning to Recontract your StarHub Mobile Plan?

Have you fulfilled your mobile contract? Fancy a new mobile phone? Want to change your current mobile plan? If the answer to those questions is a YES,” take note of the following information before you recontract your mobile plan. 

  • All outstanding balance under your name / document ID needs to be cleared prior to recontract. 
  • If eligible you may use a recontract voucher, which will be given to you via SMS, email, or direct mailer to the mailing address. 
  • You are ineligible for recontract if you are under Employee Plan, SharePlus dependent lines and Free MaxMobile plans. 

Mobile Plan 

When can you recontract? 

Will you change/downgrade? 

2-Year Mobile Plan 

Number of Months Fulfilled on Contract 

  • 12th month or less – Ineligible for recontract 
  • 13th month to 20th month – An Early Recontract Fee of $300 applies 
  • 21st month – 24th month – Eligible for recontract 


  • If you’re on 2-year contract, you can only recontract and convert to SIM Only plan after completing your contract commitment. 
  • If you will change your plan to a lower-tier plan within your commitment period a downgrade fee will apply. 

SIM Only Plan 

  • SIM Only plans can recontract to SIM Only 1-Year plans or any 2-year plans any time. 
  • SIM Only 1-Year Plans can recontract to any SIM Only 1-Year plans or any 2-year plans anytime within 1 year.  

You may check your recontract eligibility on My Starhub App. 

For your plan options, you can choose between our Mobile+ Planswhich comes with a 24-month contract and your choice of mobile device, or SIM-Only Plans which is a line-only plan. 

Ready to recontract? Visit our Online Store now!  

~ Carla



Some of my posts, opinions and views here do not reflect my position and StarHub's opinions. 
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