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Manage your StarHub broadband services on My StarHub App
Say hello to My StarHub App (MSA), where you can manage your StarHub broadband service anytime, anywhere with just a few clicks on your mobile phone. Through this, you would have easy access to modify your subscription, easily pay your bills, change your contact details and other service transactions. Here are the lists of service transactions you can do on MSA.
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Broadband Subscription |
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View Broadband Subscription(s) plan details
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View the following:
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Check Recontract Eligibility |
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Recontract |
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Check Planned / Ongoing Maintenance |
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Modify Broadband Value-Added Service
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Service Relocation |
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Service Relocation (Route to SH Webform) |
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Information Related to Broadband
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Personal Information / Preference Configuration |
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Change Hub iD and Hub iD Password |
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Update Contact Details |
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Billing Related Services |
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View the following:
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Change the following:
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Rename Billing Account Name |
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Transfer Service to Another Billing Account |
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Merge Multiple Billing Accounts |
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Other Services |
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View Account Activity |
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Book eAppointment for Shops |
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Cancel eAppointment for Shops |
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Locate Shops |
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Reschedule StarHub appointment or Mobile Delivery |
You may also refer to these self-help articles to view the service transactions you can do on My StarHub App for your StarHub TV and mobile service.
~ Carla
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