Carla_P's profile
Moderator

Moderator

 • 

5.5K Messages

 • 

3.2K Points

Wed, Apr 29, 2020 2:00 AM

How to link an existing Netflix account to your HomeHub+ bundle?

Did you recently signed up or recontracted to HomeHub+? Do you have an existing Netflix account under StarHub’s postpaid bill? If yes, you can link your existing Netflix account under your HomeHub Plus bundle.

 

But first, you need to terminate your Netflix subscription on StarHub postpaid bill before activation.

 

Step 1: Log-in to your Netflix account.

Step 2: Go to “Account”.

Step 3: Select “Cancel Membership” to terminate the subscription.would_like_to_nominateexisting_acct_s3.1.png

 

Thereafter, you can now nominate your account during your Netflix subscription activation.


Please refer to this self-help article on How to Activate Netflix after signing up HomeHub+.

 

IMPORTANT NOTE:
We are unable to automatically link your Netflix account if it’s signed up through StarHub postpaid bill.

~ Carla

 

 

▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬
Some of my posts, opinions and views here do not reflect my position and StarHub's opinions. 
For account related matter, please seek help from our Customer Service team via Facebook Messenger.
Have a good idea? Tell us at our Ideas Exchange!

10 Messages

 • 

10 Points

1 y ago

I dont really have an netfilx account,so what should I do?

Carla_P

Moderator

 • 

5.5K Messages

 • 

3.2K Points

In that case, you may refer to this self-help article on how to activate Netflix. Make sure the email you're going to use is active and working. 

~ Carla

 

 

▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬
Some of my posts, opinions and views here do not reflect my position and StarHub's opinions. 
For account related matter, please seek help from our Customer Service team via Facebook Messenger.
Have a good idea? Tell us at our Ideas Exchange!

5 Messages

 • 

5 Points

8 m ago

am currently on homehub entertainment group plan (with already linked Netflix acct) and have just recontracted to Homehub+.  Do I have to link my Netflix account again after Homehub+ is activated? Or will the linking be done automatically by Starhub?

Carla_P

Moderator

 • 

5.5K Messages

 • 

3.2K Points

Hi @kenchew, thank you for recontracting. You should relink your Netflix account to HomeHub+

~ Carla

 

 

▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬
Some of my posts, opinions and views here do not reflect my position and StarHub's opinions. 
For account related matter, please seek help from our Customer Service team via Facebook Messenger.
Have a good idea? Tell us at our Ideas Exchange!

Get Started

Get Started