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Carla_P
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Tue, Mar 10, 2020 5:00 PM

How to cancel your scheduled DataTravel?

Do you have a scheduled DataTravel Asia-Pacific and/or DataTravel Global but no longer need it? Worry no more, because you can cancel your scheduled DataTravel. Simply follow these steps.

 

Step 1: Log in to My StarHub app.
Step 2: Click on “Roaming” and select the mobile number.

cacel05.jpg.png

 

Step 3: Scroll down to view DataTravel Asia-Pacific and/or DataTravel Global that you have scheduled.

Cancel 1.jpg

 

Step 4: Click on the scheduled DataTravel plan that you wish to cancel.

Cancel 2.jpg

 

ADDITIONAL NOTES:
Please note that scheduled DataTravel Asia-Pacific and/or DataTravel Global can only be cancelled more than 24 hours before the scheduled activation date/time. If not, you will not be able to cancel the scheduled DataTravel.

 

 

~ Carla

 

 

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Some of my posts, opinions and views here do not reflect my position and StarHub's opinions. 
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