U

14 Messages

 • 

14 Points

Wed, Jan 12, 2022 7:55 PM

Bad roaming with asked additional sponor with charges

Very bad roaming service and totally not working. From the app cannot enable and asked for addtional charges like sponor letter. 

I am the one who paid and subscribed why need additoinal and charges?

Carla_P

Moderator

 • 

6.1K Messages

 • 

3.8K Points

12日前

Hi @user_b80cb5, I'm sorry to hear about this. However, we seek your understanding that your eligibility to subscribe for roaming service is based on our credit assessment using internal criteria, including our credit and risk management policies. 

Get Started

Get Started