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1 Message

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1 Point

Thu, Aug 19, 2021 12:18 PM

Wrong data top up shown on app

Hi,

I just tried to top up the 4 Week 5Gb data plan on my pre-paid sim but the app only shows that i have 1gb data..please help!

attached relevant screenshots below

 

Carla_P

Moderator

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5.5K Messages

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3.2K Points

2 m ago

Hi @, sorry for the inconvenience this has caused. Kindly contact our Customer Support via Facebook Messenger by clicking the link below as this will require as to refer to your account details which we don't have access here to further assist you. Rest assured, they will do what they can to straighten this out. 

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