missrhiezel's profile

Trusted Commentator

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10 Messages

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3 Points

Wed, Jul 14, 2021 4:35 AM

Resume Voluntary Suspension

I received an e-mail that my 6 months voluntary suspension is about to expire. I would like to reactivate my number again. I went through the app but there is no option. 

How do I go by activating my number again? Thank you. 

Responses

Carla_P

Moderator

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5.2K Messages

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3K Points

2 m ago

Hi @missrhiezel, please send a message to our Customer Support via Facebook Messenger by clicking the link below to reactivate your mobile service. Thank you.

Trusted Commentator

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10 Messages

 • 

3 Points

@Carla_P Hi Carla. Thank you for your reply. I haven’t receive any confirmation but it appears that my sim card is now active again. How soon can I voluntarily suspend the sim again?

Basically, I reactivated my sim so that I could keep the number and then voluntarily suspend it again. 

Carla_P

Moderator

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5.2K Messages

 • 

3K Points

You may request voluntary suspension of your mobile service at any time. 

~ Carla

 

 

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