Skip to main content

Mon, Aug 3, 2020 3:00 AM

reactivate prepaid number

Hi,

 

My prepaid number seems to be expired due to no recharge. Currently i am oversees and this number is important. It was working until 3 days back. Can you please suggest how i can request to reactivate. I tried recahrge online but it is throwing error number is inavlid.

 

Responses

Carla_P

Moderator

 • 

1.6K Messages

2 months ago

Hi @k11h, welcome to Greenr Community. We're glad to see you join us here. To answer your concern, you may recover expired numbers for up to 30 days after the expiry date. However, your previous credit balance will be forfeited. Also, please top-up via the Happy Prepaid App to extend the card expiry. 

 

~ Carla

 

 

▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬
Some of my posts, opinions and views here do not reflect my position and StarHub's opinions. 
For account related matter, please seek help from our Customer Service team via Facebook Messenger.
Have a good idea? Tell us at our Ideas Exchange!

Get Started

Get Started