U

1 Message

 • 

1 Point

Tue, Jul 20, 2021 3:56 AM

Operation Director

I am in Myanmar, my outgoing calls are barred and my incoming calls is not working either, i have sufficient balance in the prepaid card and i have also purchased the IDD plans and open the roaming via the starhub prepaid app, may i know how do i go about this? 

Responses

Carla_P

Moderator

 • 

4.9K Messages

 • 

2.7K Points

12 d ago

Hi @user_40beb4, I'm sorry to hear about this. Please ensure your APN settings is set to "shppd." Also, are you able to connect to a foreign network? 

Get Started

Get Started