1 Message


1 Point

Tue, Jul 20, 2021 3:56 AM

Operation Director

I am in Myanmar, my outgoing calls are barred and my incoming calls is not working either, i have sufficient balance in the prepaid card and i have also purchased the IDD plans and open the roaming via the starhub prepaid app, may i know how do i go about this? 





5.2K Messages


3K Points

2 m ago

Hi @user_40beb4, I'm sorry to hear about this. Please ensure your APN settings is set to "shppd." Also, are you able to connect to a foreign network? 

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